- Avid Reader
- Knitting and Crocheting
- Cooking
- Kayaking
- Road Trips
- Personal Development and Self-Improvement
Catherine Wesley
Hilliard,OH
Summary
Detail-oriented Payment Posting Specialist with proven expertise in payment reconciliation, HIPAA compliance, and month-end closing procedures. Committed to enhancing workflow efficiency and training new team members for optimal performance.
Overview
21
21
years of professional experience
Work History
Payment Posting Specialist
Orthopedic One
Westerville, OH
12.2004 - Current
- Processed payment transactions with accuracy to ensure timely posting and reconciliation.
- Collaborated with billing department to resolve discrepancies and improve workflow efficiency.
- Utilized electronic health record systems for tracking patient payments and insurance claims.
- Trained new team members on payment posting procedures and system navigation.
- Expedited month-end close procedures through efficient coordination with billing and finance teams.
- Enhanced team productivity by training new specialists on payment posting procedures and best practices.
- Provided valuable insights during departmental meetings that led to continuous improvements in the payment posting process.
Front Desk Receptionist
Orthopedic One
Upper Arlington OH
12.2004 - Current
- Greeted patients and visitors, ensuring a welcoming and professional environment.
- Coordinated communication between patients and healthcare providers to enhance service quality.
- Maintained patient confidentiality while processing sensitive information in compliance with HIPAA regulations.
- Mentored new staff on office protocols, enhancing team performance and customer service standards.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
Education
No Degree -
Columbus State Community College
Columbus, OHHigh School Diploma -
Bishop Watterson High School
Columbus, OHSkills
- HIPAA compliance
- Accuracy and speed
- Payment reconciliation
- Insurance verification
- Billing systems and software
- Month-end closing procedures
- Payment posting
- Teamwork and collaboration
- Problem-solving abilities
- Reliability
Interests
Timeline
Payment Posting Specialist
Orthopedic One
12.2004 - Current
Front Desk Receptionist
Orthopedic One
12.2004 - Current
No Degree -
Columbus State Community College
High School Diploma -
Bishop Watterson High School