Catherine Wood
South Charleston,OH
Summary
Talented professional with several years of experience and successful career in planning, developing, and executing events and initiatives to achieve maximum potential. Creative and highly strategic with excellent leadership and client relations abilities. Professional and outgoing with success in building relationships and attracting new clients.
Overview
33
33
years of professional experience
Work History
Executive Director
Clark County Veterans Assistance Center
Springfield, Ohio
11.1995 - 09.2023
- Managed the organization's financial resources and operations to maximize efficiency and effectiveness.
- Developed marketing strategies to promote the organization's mission throughout the community.
- Coordinated special events such as conferences or workshops designed to raise awareness about the organization's mission.
- Reviewed monthly financial statements for accuracy before presenting them for approval by the board of directors.
- Oversaw day-to-day administrative tasks related to personnel files or payroll processing.
- Answered customer inquiries over the phone and through email.
- Resolved customer complaints regarding services or products in a professional manner.
- Maintained an organized filing system for customer records and service requests.
- Implemented new processes to improve customer service efficiency.
Administrative Specialist
U.S. Army Recruiting Command
Berlin
12.1990 - 02.1995
- Developed and maintained filing systems for both paper and electronic records.
- Performed data entry tasks in an accurate and timely manner.
- Monitored inventory levels of office supplies and ordered replenishments when necessary.
- Greeted visitors to the office, answered phone calls, and directed inquiries appropriately.
Education
Associate of Applied Science - Business Management
Clark State Community College
Springfield, OH06-2004
Skills
- Case Management
- Outreach Programs
- Marketing
- Clerical Support
- Positive and professional
- Customer Relations
Timeline
Executive Director
Clark County Veterans Assistance Center
11.1995 - 09.2023
Administrative Specialist
U.S. Army Recruiting Command
12.1990 - 02.1995
Associate of Applied Science - Business Management
Clark State Community College
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