Summary
Overview
Work History
Skills
Timeline
Generic

Cathy Percell

Junction City,OR

Summary

Service-focused parts professional ready to help customers with diverse needs. Highly knowledgeable about RV parts and happy to offer sound advice. Reliable in keeping spaces clean, stocked and attractive to promote sales. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

32
32
years of professional experience

Work History

Parts Counter Person /Shipping and Receiving Clerk

RV Country
Coburg, OR
04.2022 - 01.2024
  • Organized shelves in order to create an efficient working environment.
  • Processed customer orders for automotive parts, supplies and tools.
  • Utilized computer system to check part numbers, prices, availability and special order items.
  • Verified stock to ensure accuracy of inventory records.
  • Answered incoming phone calls from customers seeking assistance or information about products or services offered.

Customer Service

SWEEP Optical / Laurel Hill Center
Eugene, OR
04.2001 - 10.2021
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

Customer Service / Production

McKenzie Fly and Tackle
Eugene, OR
03.1992 - 11.2000
  • Initiated contact with customers via telephone or email when necessary.
  • Tracked all customer interactions using internal software applications.
  • Maintained current knowledge of company products, services, and processes.

Skills

  • Stock Control
  • Ordering Parts
  • Invoice Processing
  • Returns Processing
  • Coordinating Paperwork
  • Inventory Auditing
  • Vendor Relations
  • Catalog and Parts Familiarity
  • Shipping Coordination
  • Order Fulfillment
  • Cycle Counting
  • Clean Driving Record

Timeline

Parts Counter Person /Shipping and Receiving Clerk

RV Country
04.2022 - 01.2024

Customer Service

SWEEP Optical / Laurel Hill Center
04.2001 - 10.2021

Customer Service / Production

McKenzie Fly and Tackle
03.1992 - 11.2000

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Cathy Percell