Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Other Info about me
References
Timeline
Generic

Cathy Ward

Yates Center,KS

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

24
24
years of professional experience

Work History

Parts Advisor

Prairieland Partners jOHN dEERE
Iola, KS
03.2021 - Current
  • Tracked inventory levels to ensure availability of necessary items.
  • Created invoices for each sale transaction.
  • Assisted in the receiving and stocking of incoming parts shipments.
  • Performed cycle counts of inventory items as needed.
  • Researched part numbers for requested parts using catalogs and other resources.
  • Retrieved parts from shelves and bins according to order requests.
  • Organized warehouse space to ensure efficient storage of new and existing items.
  • Collaborated with team members to develop strategies for increasing sales revenue.
  • Processed payments from customers for purchased parts.
  • Provided exceptional customer service to customers by answering questions and addressing concerns.
  • Checked in ordered parts systematically upon arrival, immediately contacted ordering party and accounted for parts in physical space and computerized database.
  • Received and stocked incoming merchandise, arranging items in correct locations.
  • Opened crates to replenish stocked items in proper aisles.
  • Kept sales and counter areas organized and clean to give positive first impression to visitors and customers.
  • Placed inventory numbers on parts to properly identify items for counter associates.
  • Received, examined and reshelved returned parts.
  • Followed standards of care and compliance per company and legal requirements.
  • Performed quality control inspections on parts and packaged parts for delivery or sale.
  • Coordinated and executed daily parts deliveries to local businesses.
  • Optimized team effectiveness by personally working with new hires regarding compliance, sales and service standards.
  • Kept parts neatly stacked and ready for purchase to boost sales.
  • Located and labeled parts to maintain organized inventory of stock.
  • Communicated effectively with clientele to maintain customer satisfaction and loyalty.

Administrative Assistant

Prairieland Partners John Deere
Iola, KS
09.2019 - Current
  • Developed and maintained filing systems for confidential documents and records.
  • Facilitated communication between different departments within the organization.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Answered questions from customers regarding products and services offered by the company.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Managed office supplies inventory and placed orders when necessary.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Processed invoices for payment using accounting software applications.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Directed customer inquiries to appropriate department personnel.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Proofread content for typo-free emails and documentation.
  • Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
  • Managed daily office operations and maintained office supplies inventory, ensuring efficient workplace functionality.
  • Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
  • Sorted and distributed incoming faxes, letters and emails for office distribution.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Responded to customer issues to provide immediate resolution and improve retention.

Varied

Walmart
Iola, Kansas
06.2014 - 09.2019

Freight Handler Warehouse

Walmart DC 6035
Ottawa, KS
09.2000 - 06.2014

Education

High School Diploma -

Pekin Community High School
Pekin, IL
06-1975

Some College (No Degree) - IT

Live Better U....Walmart Paid
Online

Some College (No Degree) - Business

Illinois Central College
East Peoria, IL

Skills

  • Verbal and written communication
  • Stock control
  • Purchasing oversight
  • Customer Service
  • Problem-solving skills
  • Inventory Management
  • Email Communication
  • Invoice Processing
  • Inventory Auditing
  • Account updating

Affiliations

Was active for many years as a participant in the JayCees (Jr. Chamber of Commerce) in Ottawa, KS, assisting in numerous projects from community improvement to fundraising to benefit children and those less fortunate.

Accomplishments

  • While a member of the Jaycees, was chosen as State Champion in a surprise topic writing competition and went on to compete at the National level. While I did not win the Nationals, I feel it was a great learning experience.

Other Info about me

  • I enjoy a challenge, and especially enjoy looking for hard to find information about any subject. I have earned the nickname Digger from my friends and my employer for this skill. I also like to work on organization and especially love to work with numbers. I like to proofread and find errors in written items too.

References

References available upon request.

Timeline

Parts Advisor

Prairieland Partners jOHN dEERE
03.2021 - Current

Administrative Assistant

Prairieland Partners John Deere
09.2019 - Current

Varied

Walmart
06.2014 - 09.2019

Freight Handler Warehouse

Walmart DC 6035
09.2000 - 06.2014

High School Diploma -

Pekin Community High School

Some College (No Degree) - IT

Live Better U....Walmart Paid

Some College (No Degree) - Business

Illinois Central College

Similar Profiles

CREATE PROFILE
Cathy Ward