Catrina Durtschi
Thousand Oaks,CA
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
1
1
Language
6
6
years of professional experience
Work History
Assitant General Manager/General Manager
Finney's Crafthouse
Westlake Village, California
06.2023 - Current
- Managed staff schedules and daily labor coverage to improve shift efficiency.
- Coordinated communication between front-of-house and back-of-house teams to support seamless operations.
- Oversaw takeout program activity to maintain accuracy and efficiency.
- Directed daily floor operations in alignment with operational standards.
- Handled administrative tasks, including filing paperwork and preparing documents.
Server/Bartender
Finney's Crafthouse
Westlake Village, California
06.2020 - 06.2023
- Trained new servers and bartenders on service procedures and daily workflow.
- Delivered attentive guest service in fast-paced environment while following company service standards.
- Prepared fresh garnishes and syrups, checked and reorganized kegs, and completed cleaning tasks.
- ServSafe and ABC certified.
Beverage Cart Attendant
Tierra Rejada Gold Course
Moorpark, California
08.2021 - 08.2022
- Provided fast, friendly service while building strong guest relationships through knowledge of regular customers and preferences.
- Restocked beverage cart with drinks, ice, snacks, and service supplies to support smooth service during shifts.
- Handled cash securely using proper cash procedures to support accurate financial records and trust.
Education
Some College (No Degree) - Psychology
Moorpark College
Moorpark, CASkills
- Operational management
- Operational efficiency
- Service standards
- Customer retention
- Problem solving
- Teamwork
- Interpersonal skills
Languages
Spanish
Professional
Timeline
Assitant General Manager/General Manager
Finney's Crafthouse
06.2023 - Current
Beverage Cart Attendant
Tierra Rejada Gold Course
08.2021 - 08.2022
Server/Bartender
Finney's Crafthouse
06.2020 - 06.2023
Some College (No Degree) - Psychology
Moorpark College