Caty Pike
Greensboro,NC
Summary
Committed Counseling Intern offering exceptional compassion and communication skills. Currently working toward obtaining LCMHC-A licensure in North Carolina. Dedicated to supporting clients in an outpatient setting by building trusting relationships with folks from all walks of life.
Overview
10
10
years of professional experience
Work History
Office Coordinator
Mood Treatment Center
Greensboro, NC
04.2022 - Current
- Adhered to data confidentiality practices and facilitated quality patient care
- Coordinated office operations and procedures to ensure organizational effectiveness and efficiency
- Managed inventory to ensure all supplies were in stock and within budget
- Created content management systems to manage websites efficiently
- Conducted usability tests on websites for optimal performance and user experience
- Developed graphics, logos and layouts for product illustrations, company logos, and websites
Administrative Assistant
Mood Treatment Center
Greensboro, NC
09.2021 - 04.2022
- Greeted clients and provided them with assistance
- Managed medical records by filing documents into appropriate folders according to established protocols
- Answered correspondence from patients, providers, and insurance companies in a courteous manner
- Provided support to patients regarding insurance coverage, payment plans, and other financial matters
- Acted as liaison between clinicians, staff members, patients, families, and third party payers
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested
- Created and distributed company-wide newsletters
Fulfillment Associate
Radial Inc
Ridgeway, VA
04.2018 - 01.2019
- Unboxed and put away products in their respective warehouse locations using an RF gun
- Picked products and scanned them using an RF gun to fulfill E-Commerce orders
- Consistently met or exceeded productivity quotas that were set by management
- Worked for various clients including Michael’s, Stein Mart, and Cost Plus World Market
- Trained 10+ new team members
Health & Wellness Researcher
ICF International
Martinsville, VA
02.2018 - 05.2018
- Made outbound cold calls to potential survey participants
- Administered surveys on behalf of the Center of Disease Control and Prevention and PEW Research Center
- Entered survey data efficiently and accurately
Supervisor
Chick-Fil-A
Wilmington, NC
06.2016 - 06.2017
- Continued to carry out management duties as outlined below
Team Leader
Chick-Fil-A
Martinsville, VA
03.2014 - 10.2015
- Provided quality customer service in a fast-paced environment, actively promoting a low- stress and collaborative team setting
- Handled escalated customer service issues while following appropriate protocol
- Submitted end of day reports after counting all cash registers and managing the in-store safe
- Held team members accountable for their opening and closing duties
- Fostered positive employee relationships through communication, training and development coaching
- Utilized coaching and leadership principles to enhance internal and external team dynamics
Education
Master of Science - Clinical Mental Health Counseling
Walden University
05-2025
Bachelor of Science - Psychology
Liberty University
05.2021
High School Diploma -
Carlisle Preparatory School
Axton, VA05.2014
Skills
- Active Listening
- Critical Thinking
- Cross-Functional Teamwork
- Interview Techniques
- Documentation Ability
- Qualitative and Quantitative Research
Volunteer Experience
Crisis Counselor | 988 Crisis Text Line
June 2022 - Present
- Counseling folks experiencing crisis via text messaging
- Carrying out risk assessments to determine if clients are at risk of suicide
- Implementing active listening, collaborative problem solving, and safety techniques
Intern | Colfax Elementary School, Greensboro, NC
May 2014
- Observed and assisted teachers of various classes, including special education
- Summarized my experience with a written report
- Delivered a Powerpoint presentation to panelists from Carlisle Preparatory School
- Achieved a certificate for Passing with Distinction as an asset to my high school diploma
References
Wilma Fletcher Anthony, PHD, LMHC
Pre-Practicum Supervisor
(917) 992-2078
wilma.fletcher-anthony@mail.waldenu.edu
Rebecca Boyle, Ph.D., IMFT, PCC-S, Licensed School Counselor
Group Therapy Instructor
(216) 245-2122
rebecca.boyle@mail.waldenu.edu
Greg Moore, LCMHC-S, LCAS
Therapy Director
(919) 433-7115
gregmoore@moodtreatmentcenter.com
Allie Irving
Former Colleague
(313) 268-4276
allie.a.irving@gmail.com
Timeline
Office Coordinator
Mood Treatment Center
04.2022 - Current
Administrative Assistant
Mood Treatment Center
09.2021 - 04.2022
Fulfillment Associate
Radial Inc
04.2018 - 01.2019
Health & Wellness Researcher
ICF International
02.2018 - 05.2018
Supervisor
Chick-Fil-A
06.2016 - 06.2017
Team Leader
Chick-Fil-A
03.2014 - 10.2015
Master of Science - Clinical Mental Health Counseling
Walden University
Bachelor of Science - Psychology
Liberty University
High School Diploma -
Carlisle Preparatory School
Similar Profiles
Keeshauna SturdivantKeeshauna Sturdivant
Scheduling Coordinator at Mood Treatment CenterScheduling Coordinator at Mood Treatment Center
Charlie FittonCharlie Fitton
Psychiatric Technician Lead at Treatment Resistant Mood Disorders ClinicPsychiatric Technician Lead at Treatment Resistant Mood Disorders Clinic
Brandi ShellBrandi Shell
Line Cook Supervisor at Eating Recovery Center Mood and Anxiety CenterLine Cook Supervisor at Eating Recovery Center Mood and Anxiety Center
Kirstie DixonKirstie Dixon
Teacher at Winston-Salem Forsyth County SchoolsTeacher at Winston-Salem Forsyth County Schools
Robert Lunsford IIIRobert Lunsford III
Manufacturing Associate at GKN AutomotiveManufacturing Associate at GKN Automotive