Dynamic and dedicated professional with a strong background in customer service at Cedar Rapids Bowling Center. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and proficient in Excel, demonstrating reliability and a strong work ethic. Committed to fostering loyalty and repeat business through exceptional service.
Overview
2
2
years of professional experience
Work History
Cashier
Cedar Rapids Bowling Center
08.2023 - Current
Processed customer transactions efficiently using point-of-sale system.
Maintained accurate cash drawer, ensuring proper reconciliation at end of shifts.
Assisted customers with inquiries, enhancing overall satisfaction and experience.
Collaborated with team members to manage high-volume service periods effectively.
Assisted with getting pins our of gutters and helping customers with their needs.
Cleaned tables
Trained new staff on cash handling procedures and customer service protocols.
Developed rapport with regular customers, fostering loyalty and repeat business.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.