Cayla Turko
Www.linkedin.com/in/cayla-turko,NJ
Summary
Dynamic Administrative Assistant at Medwin Group LLC with a strong background in managing patient demographics and billing processes. Proven ability to enhance organizational efficiency through detail orientation and effective communication. Skilled in Microsoft applications, I excel in fostering relationships and delivering exceptional service, contributing to a positive workplace culture.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Medwin Group LLC
05.2021 - Current
- Collaborated closely with participating health insurance company websites to manage patient demographics and billing processes
- Processed invoices for payment using accounting software applications.
- Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Developed training materials for new hires, facilitating onboarding processes and promoting knowledge retention among staff members.
Intern
Dr. Anthony Tobia
09.2023 - 12.2023
- Accompany Dr. Anthony Tobia alongside medical students concentrating on mental health and in/outpatient services
- Applied lessons related to mental conditions and diagnoses to fictional scenarios.
- Collaborated with peers on managing Dr. Tobia's accounts for organizational purposes.
- Collaborated with multidisciplinary teams to develop effective intervention strategies for clients.
Server
Lake Valhalla Club
10.2018 - 04.2019
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to high volume of daily customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Education
Master of Arts - Forensic Psychology
Kean University
Union, NJ05-2026
Bachelor of Science - Criminal Justice and Psychology
Rutgers, The State School of New Jersey
New Brunswick, NJ05-2024
Skills
- Microsoft and Google systems
- Communication skills
- Conflict resolution
- Leadership
- Analytics
- Detail orientation
- Data entry
- Research and analysis
Accomplishments
- Phi Beta Kappa Society, 03/01/24 - Present
- Dean's List, Fall 2020, Spring 2021, Fall 2021, Spring 2022, Fall 2022, Spring 2023, Fall 2023, Spring 2024
- Psi Chi Honors Society, Fall 2023 - 05/15/2024
- Criminal Justice Honors Society, 10/01/22 - 05/15/2024
- Spanish Honors Society, 09/01/18 - 05/31/20
Leadership Experience
Head of the Standards Board, Sigma Delta Tau, New Brunswick, NJ, 12/01/22-12/31/23
- Received reports of members misconduct and had to determine the course of action to deter problems, Solved internal conflicts within the sorority using problem-solving skills and analytical processing
Vice President of Scholarship, Sigma Delta Tau, New Brunswick, NJ, 12/01/21-2/31/22
- Hosted study hours for the members of the sorority and prepared me for any scenario to best accommodate members and their academics, Implemented workshops to encourage members to focus on their academics, resumes, and careers, Included incentives to boost morale as well as being a mentor to everyone to raise the sorority GPA
Education
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Activities
Philanthropic Participation, New Brunswick, NJ, 09/01/20-05/15/2024
- Through the sorority, I participate in bake sales, penny wars, donations to the local RWJ hospital, marathons, etc. to raise money for our philanthropies
Timeline
Intern
Dr. Anthony Tobia
09.2023 - 12.2023
Administrative Assistant
Medwin Group LLC
05.2021 - Current
Server
Lake Valhalla Club
10.2018 - 04.2019
Master of Arts - Forensic Psychology
Kean University
Bachelor of Science - Criminal Justice and Psychology
Rutgers, The State School of New Jersey