Caylee Whittle
Hilton Head Island,SC
Summary
Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills. Works well with office visitors and vendors. Dependable and courteous professional with several years of experience offering excellent administrative, customer service and financial management abilities. Trained in hospitality operations and regulations with demonstrated history of fostering guest satisfaction. Organized and flexible with proven performance in fast-paced, high-stress environments.
Overview
2
2
years of professional experience
Work History
Front Desk Receptionist
Vacasa
Hilton Head Island, SC
01.2024 - Current
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Prepared conference rooms prior to meetings by arranging furniture layout, setting up audio-visual equipment and ensuring refreshments are available if required.
- Updated customer information in databases regularly to ensure accuracy of records.
- Performed basic bookkeeping tasks and issued invoices as needed.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Scheduled and confirmed reservations using Vacasa's booking system daily.
- Coordinated check-in and check-out processes for arriving and departing guests.
- Maintained front desk area, ensuring cleanliness and organization at all times.
Server
Outback Steakhouse
Beaufort, SC
05.2024 - 08.2025
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Trained new employees to perform duties.
- Cleaned tables and chairs to prepare dining area for next customers.
Skills
- Patient care
- Problem solving
- Access control
- Phone etiquette
- Staff management
- Hospitality services
- Listening skills
- Customer service
Timeline
Server
Outback Steakhouse
05.2024 - 08.2025
Front Desk Receptionist
Vacasa
01.2024 - Current