Caylie Jones
Lumberton,NC
Summary
Dynamic and dedicated professional with extensive experience at Mikoto Express and Just Love Coffee. Proven track record in delivering exceptional customer service and managing cash operations. Skilled in cash handling and team collaboration, consistently enhancing customer satisfaction and operational efficiency. Committed to maintaining high standards of cleanliness and organization in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Mikoto Express
Pembroke, NC
12.2024 - Current
- Processed customer transactions efficiently and accurately, ensuring prompt service.
- Maintained the cleanliness and organization of the checkout area to enhance customer experience.
- Assisted customers in locating products, providing friendly and knowledgeable support.
- Handled cash register operations, including cash handling and end-of-shift reconciliations.
- Prepared and served food items following safety and sanitation guidelines.
- Maintained the cleanliness of workstations, ensuring a hygienic environment for food preparation.
Barista/Cook
Just Love Coffee
Pembroke, NC
03.2023 - 10.2024
- Prepared high-quality coffee beverages following standardized recipes.
- Maintained cleanliness and organization of workstations and equipment.
- Provided exceptional customer service, addressing inquiries and resolving concerns.
- Operated espresso machines and other coffee-making equipment efficiently.
- Processed cash transactions efficiently, ensuring accurate handling of customer payments.
- Maintained organized cash registers and secured funds to prevent losses.
- Managed department personnel, performance management, training, and workflow planning.
- Developed training materials and conducted training sessions for new team members, ensuring a smooth onboarding process.
- Organized merchandise displays to enhance visibility and improve customer accessibility.
- Managed inventory levels, ensuring timely replenishment of stock on sales floor.
Education
Bachelor of Science - Biology Biomedical
UNC Pembroke
Pembroke, NC06-2029
High School Diploma -
Purnell Swett
Pembroke NC06-2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Reliability and punctuality
- Customer relations
- Cash handling and management
- Cash register operation
- Written and verbal communication
- Time management skills
Certification
- First Aid/CPR Certified
- Stop The Bleed Certified
- OSHA Certified
Timeline
Cashier
Mikoto Express
12.2024 - Current
Barista/Cook
Just Love Coffee
03.2023 - 10.2024
Bachelor of Science - Biology Biomedical
UNC Pembroke
High School Diploma -
Purnell Swett