Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Claudia Delgadillo

San Bernardino,CA

Summary

Knowledgeable and efficient professional with extensive experience looking for a position with a dynamic corporation where I can provide skills gained through experience.

Overview

9
9
years of professional experience

Work History

Account Executive

Athas Capital Group
07.2022 - 12.2022
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Met and exceeded service level goals to achieve.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Handled confidential and sensitive information with discretion and tact.

Sr Loan Processor

Sovereign Lending Group
04.2021 - 07.2022
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Coordinated closing process with attorneys, title companies, and government clerks.
  • Provided quick turnaround times to maintain fast-past schedule.
  • Composed sensitive, confidential reports and documentation.
  • Managed over 30 clients per day.
  • Answered high volume of phone calls and email inquiries.
  • Developed and maintained automated alert systems for important deadlines

Sr. Loan Processor

Intelliloan
11.2020 - 04.2021
  • Set up and completed loan submission packages.
  • Reviewed loan files for completeness, identified missing documentation, and generated condition lists for applicants.
  • Prepared documents for underwriting by verifying client income, credit reports, and other information.
  • Developed comprehensive understanding of loan processing regulations and laws to be fully compliant.
  • Worked with customers in person and via telephone to answer questions, process transactions, and resolve issues.
  • Facilitated communication with loan applicants, underwriters and loan officers to optimize process and maintain updated information.
  • Developed and maintained automated alert systems for important deadlines

Sr Purchase Loan Processor

Mr Cooper
12.2015 - 10.2020
  • Processed loans within various departments to achieve timely, accurate, and fair proceedings.
  • Developed strong relationships with customers through high levels of customer service.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
  • Readied Truth-in-Lending Disclosures for loan applicants, delivering important information about loan APR and repayment terms.
  • Evaluated approvals against established bank and government lending standards.

Paralegal

Us Law Center
08.2013 - 11.2015
  • Edited and proofread legal documents to verify accuracy.
  • Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Prepared and drafted correspondence and legal forms
  • Prepared affidavits, waivers, translations and asylum requests for ongoing cases.

Education

Bachelor of Science - Criminal Justice Administration

University of Phoenix
Ontario, CA
06.2015

Associate of Science - Criminal Justice Administration

San Joaquin Valley College
Rancho Cucamonga, CA
05.2010

Skills

  • Excellent oral & written communication
  • Organized and Detail Oriented
  • Strong Problem Solver
  • Bilingual/Bi-Literate: Spanish
  • Advanced MS Office Suite

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Account Executive

Athas Capital Group
07.2022 - 12.2022

Sr Loan Processor

Sovereign Lending Group
04.2021 - 07.2022

Sr. Loan Processor

Intelliloan
11.2020 - 04.2021

Sr Purchase Loan Processor

Mr Cooper
12.2015 - 10.2020

Paralegal

Us Law Center
08.2013 - 11.2015

Bachelor of Science - Criminal Justice Administration

University of Phoenix

Associate of Science - Criminal Justice Administration

San Joaquin Valley College

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Claudia Delgadillo