Overview
Work History
Education
Skills
Certification
Assessments
Timeline
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Ceara Tubbs

Cincinnati,OH

Overview

16
16
years of professional experience
1
1
Certification

Work History

Personal Loan Specialist

One Main Finanical
Cincinnati, OH
08.2023 - Current
  • Assisted clients with financial planning, offering guidance on debt management and budgeting strategies.
  • Implemented process improvements that reduced errors in applications, resulting in faster turnaround times for approvals.
  • Streamlined application processes for increased customer satisfaction and timely loan disbursements.
  • Educated borrowers on available loan options, empowering them to make informed decisions about their financial future.
  • Coordinated closely with underwriters to ensure accurate documentation and expedited processing times for each application.
  • Maintained up-to-date knowledge of industry trends, ensuring accurate information was provided to clients.
  • Negotiated favorable terms for clients, securing competitive interest rates and flexible repayment options whenever possible.
  • Contributed to team success by consistently meeting and exceeding personal performance targets, such as loan volume and customer service ratings.
  • Participated in ongoing professional development opportunities, staying current on best practices in the lending industry.
  • Provided exceptional customer service, addressing client inquiries and concerns promptly and professionally.
  • Managed a portfolio of personal loans, monitoring repayment progress and proactively addressing delinquencies.
  • Increased loan volume by identifying new business opportunities through networking events and community outreach efforts.
  • Performed risk analysis for each applicant, minimizing potential losses from defaulted loans.
  • Developed strong relationships with customers, fostering trust in our services and increasing repeat business.
  • Achieved high levels of customer satisfaction by consistently exceeding expectations in timeliness of response and issue resolution.
  • Ensured compliance with federal regulations and company policies throughout all stages of the loan process.
  • Improved loan approval rates by conducting thorough applicant evaluations and credit assessments.
  • Served as a liaison between applicants and internal departments, streamlining communication channels during the loan process.
  • Collaborated with the sales team to develop targeted marketing strategies for personal loan products.
  • Utilized advanced software tools to efficiently manage client data and monitor performance metrics across the portfolio of loans handled.
  • Processed loan applications and monitored progress from start to finish.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Assisted customers with completing loan applications and other paperwork.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Negotiated loan terms and conditions with customers to secure best deal.
  • Proactively identified solutions for customers experiencing credit issues.
  • Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
  • Supervised loan personnel and motivated to maintain customer service and performance standards.

Daycare Owner/Provider

CeCe’s Lil Angels
Cincinnati, OH
08.2018 - Current
  • Monitors and supervises children keeping them safe and healthy
  • Prepares food and snacks for children and organizes meal time
  • Helps children maintain good hygiene and changes the diapers of infants and toddlers
  • Organizes activities designed to help children learn about their world and develop their own interests
  • Creates schedules to ensure that children have adequate physical activity, rest, food and intellectual stimulation
  • Watches for any signs of behavioral or emotional problems in children and alerts parents to the problems
  • Keeps records of children’s routines throughout the day
  • Introduces babies, toddlers and small children to basic concepts like reading and sharing toys
  • Works with children on language skills and creative activities like art, music and dance
  • Transports children to summer activities like swimming lessons, sports practices and movies

Lead Teacher/Administrator

future leaders academy
Cincinnati, OH
11.2015 - 08.2018
  • Create lesson plan each month that’s appropriate for each child
  • Teach and watch over the children daily
  • Sanitize all toys and cots each Friday
  • Implement the creative curriculum book into each activity that my children do
  • Report to management daily
  • Interact with the children daily
  • Clean room daily
  • Serve food daily
  • Do all necessary paper work
  • Create schedules for employees
  • Manage monitor classrooms
  • Assist teachers in any help
  • Assist in paperwork
  • Help with payroll

Lead Teacher

Kingdom Kids
Cincinnati, OH
09.2013 - 11.2015
  • Teach and watch over the children daily
  • Sanitize all toys and cots each Friday
  • Implement the creative curriculum book into each activity that my children play in
  • Report to management daily
  • Interact with the children daily
  • Clean room daily
  • Serve food daily
  • Do all necessary paper work

Teacher Assistant

CWFF Child Development Center
Cincinnati, OH
05.2012 - 09.2013
  • Teach and watch over the children daily
  • Clean room everyday
  • Do all necessary paper work
  • Spray cots down once a week
  • Everyday do phone call log to see why a child has missed school
  • In charge of art activities every Monday making sure its appropriate for all children in the age group
  • Report to management and lead teacher every day in the classroom

Lead Teacher

Murray Hill
Cincinnati, OH
04.2011 - 05.2012
  • Teach and watch over the children
  • 1 weekly lesson plan due by Friday
  • Clean room everyday
  • Sanitize toys2 a week
  • Run the vacuum in the room once a week
  • Rearrange room once a month
  • Have each lesson plan incorporated with the Ohio guidelines and involving art, music, and play
  • Each lesson developmentally appropriate for all children with their age group

Customer Service Representative

RDI Marketing
Cincinnati, OH
09.2008 - 11.2009
  • Customer retention
  • Out-bound call sales
  • Offered discover card features
  • Trained employees on how to convince customers to use their discover card

Education

College - Early Childhood Education

Cincinnati State Technical and Community College
Cincinnati, OH
12.2015

High school diploma - undefined

Shroder Paideia High School
Cincinnati, OH
05.2010

Skills

  • Customer service
  • Early childhood education
  • Childcare
  • Microsoft Office
  • Teaching
  • Administrative experience
  • Front desk
  • Experience with children

Certification

  • CPR Certification
  • First Aid Certification

Assessments

  • Customer focus & orientation — Familiar
  • November2021
  • Responding to customer situations with sensitivity
  • Full results: Familiar
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Timeline

Personal Loan Specialist

One Main Finanical
08.2023 - Current

Daycare Owner/Provider

CeCe’s Lil Angels
08.2018 - Current

Lead Teacher/Administrator

future leaders academy
11.2015 - 08.2018

Lead Teacher

Kingdom Kids
09.2013 - 11.2015

Teacher Assistant

CWFF Child Development Center
05.2012 - 09.2013

Lead Teacher

Murray Hill
04.2011 - 05.2012

Customer Service Representative

RDI Marketing
09.2008 - 11.2009

College - Early Childhood Education

Cincinnati State Technical and Community College

High school diploma - undefined

Shroder Paideia High School
  • CPR Certification
  • First Aid Certification
Ceara Tubbs