Cearra Jacobo
Los Angeles,CA
Summary
Dynamic and customer-focused professional with extensive experience at The Wine House. Proven ability to foster loyalty through engaging interactions and effective training. Skilled in POS operations and committed to maintaining a clean, organized environment, enhancing overall customer satisfaction. Quick to learn and open to do my own practice/studying to better myself in my work place and even while not on the clock.
Overview
4
4
years of professional experience
Work History
Cashier
The Wine House
Los Angeles, CA
01.2024 - Current
- Building strong customer relations
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted in inventory management by restocking shelves and monitoring product availability
- Stocked, tagged and displayed merchandise as required.
- Enhanced customer loyalty by participating in rewards program enrollment.
- Gift Wrapping
Seasonal Worker
JCPenney
09.2021 - 02.2022
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store appearance by organizing merchandise and executing visual displays effectively.
- Build and disassembled product displays when needed
- Cleaned and stocked backroom to maintain organization of facility.
Education
High School Diploma -
Culver City High School
Culver City06-2023
Fine Arts
El Camino College
Torrance, CASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Quick Learner
- Cash handling
- Customer relations
- Product knowledge
- POS system operations
- ID verification
- Spirit, wine, and beer expertise
- Basic math
Timeline
Cashier
The Wine House
01.2024 - Current
Seasonal Worker
JCPenney
09.2021 - 02.2022
High School Diploma -
Culver City High School
Fine Arts
El Camino College