Cecelia Kirby
Cypress,CA
Summary
Medical records professional skilled in overseeing documentation processes and ensuring compliance with healthcare regulations. Proven ability to lead teams in achieving accurate and timely record management. Known for effective collaboration and adaptability to evolving needs, with expertise in data integrity and process improvement.
Overview
27
27
years of professional experience
Work History
Medical Records Supervisor
Datavant
06.2022 - Current
- Achieved operational excellence by continuously monitoring and evaluating the performance of medical records staff members.
- Developed strong relationships with healthcare providers, fostering trust and collaboration around shared goals for patient care.
- Contributed to quality improvement initiatives by identifying areas for streamlining processes within the Medical Records Department.
- Maintained strict confidentiality of sensitive patient information, adhering to HIPAA regulations and institutional policies.
- Oversaw the processing of subpoenas and requests for release of information while maintaining patient privacy rights.
- Managed a team of medical records clerks, providing guidance, support, and mentorship to ensure high-quality work output.
- Improved patient care by ensuring timely access to accurate and complete medical records for healthcare professionals.
- Established criteria and procedures for releasing patient information according to facility policy and legal requirements.
- Led process improvement initiatives, identifying areas in need of optimization and implementing changes to enhance departmental efficiency.
- Maximized team productivity with effective scheduling, task delegation, and performance monitoring.
- Reduced errors in record-keeping by conducting regular audits and providing staff training on best practices.
- Oversaw secure transfer of patient records to other health care providers to support requests and authorizations.
- Provided ongoing training and resources to staff members on proper documentation practices within clinical settings.
Master Hairstylist
Self Employed
01.1998 - 05.2020
- Promoted products and services on social media platforms to increase reach, engage with potential clients and showcase service portfolio.
- Enhanced client satisfaction by providing personalized hair consultations and recommending appropriate styling techniques.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Managed appointment scheduling efficiently, optimizing time management for both clients and stylists.
- Boosted salon revenue by offering innovative styling services and promoting retail product sales.
- Assisted in event preparation such as weddings or fashion shows by creating custom hairstyles that complemented the theme or individual style preferences.
- Achieved consistent client satisfaction with expert application of hair extensions for added volume or lengthening effects.
- Created customized color formulations based on individual client needs, achieving desired results while maintaining hair health integrity.
- Assessed customer hair texture, treatment history, and desired outcome to determine services required.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Provided attentive customer service throughout each appointment, addressing any concerns or questions related to hair care maintenance or styling tips post-service completion.
- Performed precision haircuts and advanced color techniques for diverse clientele, resulting in high levels of customer retention.
- Maintained a clean and organized work station, ensuring adherence to salon hygiene standards and overall aesthetic appeal.
Education
Associate of Science - Medical
Santa Barbara City College
Santa Barbara, CA06-2025
Associate of Arts -
Cypress College
Cypress, CA06-2022
Skills
- Multitasking proficiency
- Critical thinking
- Team leadership
- Written and verbal communication
- Time management capabilities
- Staff training and development
- Healthcare compliance
- Conflict resolution techniques
- Medical billing
- Project management experience
- Auditing medical records
- Patient confidentiality assurance
- Electronic health records management
- Records organization and maintenance
- HIPAA regulations proficiency
- Workflow optimization
- Records management
- Health information systems
- Department oversight
- Privacy regulations
- Records administration
- Strict confidentiality
- Processing techniques
- Patient records handling
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
- Reliability
- Organizational skills
- Excellent communication
- Adaptability and flexibility
- Decision-making
- Data entry
Timeline
Medical Records Supervisor
Datavant
06.2022 - Current
Master Hairstylist
Self Employed
01.1998 - 05.2020
Associate of Science - Medical
Santa Barbara City College
Associate of Arts -
Cypress College
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