Cecelia. "Ceci" Garcia

CSR maintain the welcome desk. Welcome all guest/ customers/ brides and bridal party. Direct appointments to the assigned department. Answering phones and making appointments, calling and confirming appointments, receiving shipments, special orders and store stock. Meeting weekly and monthly quotes and goals, making sure we reached out expected sales for the day, keeping the store clean, cleaning bathrooms and throwing out trash. Getting next day and weeks schedule ready. Cashing out guest/customers in person and over the phone. Training, shadowing and leading by example to those new to our team.

Greet clients and guests. Answer phones. Make appointments. Receive payments. Collect clients paperwork and documents. Create business in the Arizona Corporation Commission website. Create EIN in the IRS website. File monthly business Transaction Privilege Tax in AZTaxes.gov

Everyday office duties, Open the office, Close office, Deliver payroll to our local businesses, Input data entry, Gather income and expenses to create profit and loss monthly reports, quarterly reports as well as annually reports and Prepare for taxes. Prepare the agenda and paper work for the work days appointments, commute to AZDOR and ACC for any changes to the local businesses we work for. Help create and proof read documents that need to be notarized. Resolving, updating and answering our clients questions and concerns. etc..

Cash handling, customer service, leading a crew, locking up and setting alarms, Food prep, making orders, preparing online orders, delivering orders, making bread, cleaning and sanitizing kitchen, training new crew members.

Skills: POS system, communication skills, leadership

Cash handling, customer service, building materials registers, garden registers, special orders, house-keeping, balance tills, get deposit ready, audit, balance safe. Accomplishments and Skills: Cross-training, training others, teamwork, strengthen communication skills, POS system, strengthen math/counting skills, safety trainings, safe lifting, standing/walking 8+ hours at a time, active shooter training.

Greet and serve our guest with outstanding service, catering to our guest’s necessities. Prepared alcoholic and non-alcoholic beverages. Ordered and served alcohol for guests. Took food orders. Trainer. Trained new employees with the policies and procedures and brand given by our employer. Helped bartenders stock up on alcohol, cigarettes, ice etc. Help maintain the up keeping of the bars. Accomplishments: 100% Achieves award of guest service and Leadership skills.

Skills: Used Communication, leadership, Branding (guest service skills)