Cecilia Austin
Summary
Ambitious individual seeking a challenging Medical Assistant position where I can utilize my clinical knowledge and skills to expand my personal medical knowledge, increase the quality of life for patients, benefit healthcare facilities, and assist healthcare professionals. With the skills and reliability I have obtained over the years of being in the medical field, I am open to a challenging role to supervise and oversee clinical operations if offered.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Assistant
Texas Healthcare
02.2020 - 01.2025
- Performed clinical skills such as patient intake, vitals, charting, injections, lab draws, medical history, and maintaining open communication with back-office staff and patient
- Ensured that all rooms were cleaned and restocked appropriately before and after patient care
- Completed administrative tasks such as nurse phone calls/phone triage, peer-to-peer reviews, patient referrals, and patient callbacks
- Experience with weight loss and TRT.
Medical Assistant
Rhino Medical Management
02.2017 - 11.2020
- Performed administrative tasks such as patient scheduling, insurance verification, and multi-phone lines
- Maintained EMR system and ensured patient confidentiality
- Assisted in patient intake including vitals and assisting with procedures and entering ICD-10 codes
- Provided high customer service and empathy towards patients ensuring a high quality of care
- Administer IM injections, weight loss injections and lab draws. Record vital signs, update and document in patient EMR/EHR.
Administrative Assistant
Debt Recovery Resources
05.2015 - 02.2017
- Handled financial scripts and concerns using QuickBooks
- Managed daily operations including multi-phone lines, problem solving, payroll, and other administrative responsibilities
Assistant Manager
Encore Computers
Bedford, Tx
05.2012 - 05.2015
- Ensured that all staff members were properly trained and ensured open communication between employees and patrons
- Resolved any customer grievances or work complaints while maintaining professional boundaries and appearances
- Managed daily operations and financial schemes using QuickBooks
Education
High School Diploma -
Saginaw High School
01.2009
Skills
- Medical terminology
- Clinical skills
- Patient intake
- Charting
- Vitals
- Sterile fields
- Injections
- Blood draws
- POCT
- CLIA waived tests
- Minor procedures
- NextGen
- ECW
- Athena
- Advanced MD
- TM-Flow software
- Citrix
- Centricity perinatal
- MS4
- EDM
- All Scripts
- Microsoft Office
- Outlook
- Excel
- Multi-phone lines
- Patient scheduling
- Phone triage
- Customer service
- Pediatrics
- OB-GYN
- TRT/Mens health
- Weight loss
Certification
- Certified Clinical Medical Assistant, NHA, #E9A3K3J5
- Certified Phlebotomy Technician, NHA, #W9K5T8D7
- BLS, Current
Professional References
- Dena Rincon, (806) 626-6498
- Lexis Matlock, (945) 544-3679
- Ashley Davidson, (817) 718-9298
- Leatta landmesser, (817) 264-2288
Timeline
Medical Assistant
Texas Healthcare
02.2020 - 01.2025
Medical Assistant
Rhino Medical Management
02.2017 - 11.2020
Administrative Assistant
Debt Recovery Resources
05.2015 - 02.2017
Assistant Manager
Encore Computers
05.2012 - 05.2015
High School Diploma -
Saginaw High School