Cecilia Herrera Santos
Seattle,Washington
Summary
Proven hospitality professional with expertise in customer service and cash handling, demonstrated at Eureka and other esteemed venues. Excelled in fast-paced environments, ensuring exceptional guest experiences through effective team collaboration and strong work ethic. Skilled in using POS systems and maintaining safe food handling standards, consistently enhancing dining satisfaction.
Overview
1
1
year of professional experience
Work History
Server
Eureka
11.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Expoo
Sand Point Grill
10.2024 - 01.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Cheff
Bai Tong Thai Restaurant
01.2024 - 01.2025
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Education
8grade -
Houck Middle School
1155 Connecticut St SE, Salem, OR 97317Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Server
Eureka
11.2024 - Current
Expoo
Sand Point Grill
10.2024 - 01.2025
Cheff
Bai Tong Thai Restaurant
01.2024 - 01.2025
8grade -
Houck Middle School
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