Cecilia Hicks
Davis,CA
Overview
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Server
Dos Coyotes
Davis, CA
10.2019 - Current
- Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
- Checked identification for minimum age for sale of alcoholic beverages.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, salsas, rollups and delivery bags.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Barista
Safeway
Davis, CA
12.2018 - 10.2019
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Trained new employees in groups and in one-on-one scenarios.
Sales Associate
Amazing Tans
Davis, CA
01.2015 - 07.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved perfect attendance and on-time record.
- Provided positive first impressions to welcome existing, new and potential customers.
Education
Biology And Double Major in Psychology
Sacramento City College
Sacramento, CA 06.2021 - 06.2023
High School Diploma -
Davis Senior High School
Davis, CA 08.2011 - 06.2014
Skills
Well organized and efficient
Skilled with computer systems and different softwares
Self motivated and assertive
Active listening and interpersonal communication
Ability to teach and mentor
Timeline
Biology And Double Major in Psychology
Sacramento City College
06.2021 - 06.2023
Server
Dos Coyotes
10.2019 - Current
Barista
Safeway
12.2018 - 10.2019
Sales Associate
Amazing Tans
01.2015 - 07.2017
High School Diploma -
Davis Senior High School
08.2011 - 06.2014