Cecilia Hicks
Davis,CA
Overview
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Server
Dos Coyotes
Davis, CA
10.2019 - Current
- Arranged and prepared tables for customers to provide guests with excellent experiences and foster repeat business.
- Checked identification for minimum age for sale of alcoholic beverages.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, salsas, rollups and delivery bags.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Barista
Safeway
Davis, CA
12.2018 - 10.2019
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
- Engendered customer loyalty by remembering personal preferences and allergy information.
- Trained new employees in groups and in one-on-one scenarios.
Sales Associate
Amazing Tans
Davis, CA
01.2015 - 07.2017
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Achieved perfect attendance and on-time record.
- Provided positive first impressions to welcome existing, new and potential customers.
Education
Biology And Double Major in Psychology
Sacramento City College
Sacramento, CA 06.2021 - 06.2023
High School Diploma -
Davis Senior High School
Davis, CA 08.2011 - 06.2014
Skills
Well organized and efficient
Timeline
Biology And Double Major in Psychology
Sacramento City College
06.2021 - 06.2023
Server
Dos Coyotes
10.2019 - Current
Barista
Safeway
12.2018 - 10.2019
Sales Associate
Amazing Tans
01.2015 - 07.2017
High School Diploma -
Davis Senior High School
08.2011 - 06.2014