Cecilia Rivera
Indianapolis,IN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
12
12
years of professional experience
Work History
Office Administrative Assistant
Crone Customs
09.2023 - Current
- Streamlined office processes by implementing efficient filing and organizational systems.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Ensured timely completion of projects with diligent task prioritization, delegation, and followup.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Office Coordinator
Angels Roofing
04.2012 - 09.2023
- Streamlined office operations by implementing efficient filing systems and organizational tools.
- Enhanced communication within the team through regular meetings and detailed reporting.
- Managed scheduling for multiple employees, ensuring optimal coverage during peak business hours.
- Facilitated a positive work environment by addressing employee concerns and providing support when needed.
- Improved client satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
- Ensured timely completion of projects by monitoring progress and facilitating collaboration among team members.
Education
High School Diploma -
Emmerich Manual High School
Indianapolis, INSkills
- Database Entry
- Billing and Invoicing
- Event Planning
- Spreadsheet Development
- Telephone Reception
- Payroll
- File Organization
- Invoice Processing
Languages
Spanish
Native or Bilingual
Timeline
Office Administrative Assistant
Crone Customs
09.2023 - Current
Office Coordinator
Angels Roofing
04.2012 - 09.2023
High School Diploma -
Emmerich Manual High School
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