Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cecilia Vega- Sierra

Napa,United States

Summary

Dynamic professional with experience in customer service for many years, excelling in client communication. Bilingual in English and Spanish, committed to delivering exceptional care and support in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Childcare Provider

Family Members
Napa, CA
01.2024 - Current
  • Assisted in planning nutritious snacks and meals according to dietary guidelines.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.
  • Implemented discipline strategies when needed while ensuring the safety of all children.
  • Dressed children and changed diapers.

Patient Care Coordinator

Napa Solano Plastic Surgery
Napa, CA
07.2024 - 01.2025
  • Provided ongoing communication with patients, and other healthcare providers regarding treatment plans and progress.
  • Maintained accurate records of all patient care activities using electronic health record systems.
  • Provided emotional support and counseling to patients during difficult times.
  • Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support.
  • Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
  • Ensured that all necessary documentation was completed accurately and submitted in a timely manner.
  • Scheduled appointments for patients and coordinated follow-up visits as needed.

Innkeeper/Office Administrator

Hennessey House Bed & Breakfast
Napa, CA
03.2019 - 04.2020
  • Assisted with food preparation, ordering supplies and stocking items as needed.
  • Maintained a clean, safe and comfortable environment for guests.
  • Promoted additional services available at the Inn such as spa treatments or restaurant specials.
  • Responded promptly to customer inquiries via phone or email regarding room availability, prices and services offered at the Inn.
  • Processed payments from customers using cash registers or credit card machines.

Education

Associate of Science - Natural Science And Mathematics

Napa Valley College
Napa, CA
05-2021

Associate of Science - Pre- Health Sciences

Napa Valley College
Napa, CA
05-2021

Skills

  • Appointment scheduling
  • Conflict resolution
  • Time management
  • Credit and cash payments
  • Safety protocols
  • Inventory management

Timeline

Patient Care Coordinator

Napa Solano Plastic Surgery
07.2024 - 01.2025

Childcare Provider

Family Members
01.2024 - Current

Innkeeper/Office Administrator

Hennessey House Bed & Breakfast
03.2019 - 04.2020

Associate of Science - Natural Science And Mathematics

Napa Valley College

Associate of Science - Pre- Health Sciences

Napa Valley College

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