Summary
Overview
Work History
Education
Skills
Accomplishments
Custom Section 1
Custom Section 2
Timeline
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Ceclia Soto

Winter Haven,FL

Summary

Dedicated and detail-oriented professional with a strong background in customer service and team collaboration. Experienced in leading projects that drive brand awareness, fostering customer relationships, and ensuring high standards of service delivery.

Overview

8
8
years of professional experience

Work History

Sales Representative

Marketing U
Tampa, FL
09.2025 - Current
  • Executed special projects and promotional events, enhancing brand awareness and boosting customer engagement.
  • Engaged customers to identify needs and recommend tailored product solutions.
  • Demonstrated product features to customers in engaging and informative presentations.
  • Promoted high customer satisfaction by resolving issues with knowledgeable, friendly service.

Hostess

Harborside Bar And Grill
Winter Haven, Florida
06.2025 - 09.2025
  • Managed reservation system to enhance table turnover and guest satisfaction.
  • Greeted and seated guests in a friendly and efficient manner.
  • Coordinated with servers and kitchen staff to ensure seamless dining experiences.
  • Collaborated with kitchen staff to communicate special requests effectively.
  • Addressed guest inquiries and resolved concerns to maintain high service standards.

Hostess/Server/Bartender

Ruby Tuesdays
Clermont, FL
06.2023 - 06.2025
  • Cooperated in fast-paced environment to deliver exceptional customer service
  • Ensured accuracy of each order processed in a busy environment.
  • Collaborated with staff to ensure timely, high-quality service to customers
  • trained new staff members providing advanced work ethic and leadership skills

Babysitter/Tutor

Home-Based
Winter Haven, Florida
05.2018 - 06.2019
  • Assisted with homework and tutoring in various subjects, enhancing children's understanding and academic performance.
  • Supervised children during playtime and learning activities, fostering a safe and engaging environment.
  • Maintained constant vigilance while supervising multiple children to ensure safety.
  • Communicated with parents about daily activities and concerning behaviors, ensuring alignment and support for children's development.

Education

High School Diploma -

Lake Wales High School
Lake Wales, FL
05-2024

Business Management

University of Central Florida
Orlando, FL
01-2024

Skills

  • Sales presentation
  • Customer relationship management
  • Client needs assessment
  • Product knowledge
  • Brand promotion
  • Customer engagement

Accomplishments

  • 100 + hours of community service

Custom Section 1

  • National Honors Society

Custom Section 2

  • Student Executive Board

Timeline

Sales Representative

Marketing U
09.2025 - Current

Hostess

Harborside Bar And Grill
06.2025 - 09.2025

Hostess/Server/Bartender

Ruby Tuesdays
06.2023 - 06.2025

Babysitter/Tutor

Home-Based
05.2018 - 06.2019

High School Diploma -

Lake Wales High School

Business Management

University of Central Florida
Ceclia Soto