Vonetta Crawford Cook
JACKSONVILLE,FL
Summary
Experienced Scheduling Supervisor known for keeping shifts fully staffed, resolving schedule conflicts, and improving workflow efficiency through clear communication, time management, and strong team coordination.
Overview
18
18
years of professional experience
Work History
Scheduling Supervisor
Brooks Custom Care
JACKSONVILLE, FL
05.2012 - Current
- Ensured that all shifts were adequately staffed according to operational requirements.
- Collaborated with department managers to forecast staffing needs and adjust schedules accordingly.
- Guided staff in resolving scheduling issues, which led to improved workflow efficiency.
- Resolved issues related to scheduling conflicts or discrepancies between employees' requests and actual assignments.
- Trained new schedulers on Brooks Custom Care workflows and procedures.
- Conducted interviews and participated in hiring decisions to strengthen the scheduling team.
- Assigned tasks to staff while establishing clear priorities and objectives for project success.
- Researched and prepared reports required by management or governmental agencies.
Certified Nursing Assistant
Americare Home Health Agency
Jacksonville, Florida
01.2011 - 05.2012
- Monitored vital signs and reported changes to nursing staff.
- Assisted patients with bathing, dressing, grooming, and daily personal care.
- Supported mobility using walkers, wheelchairs, and safe transfer techniques.
- Documented care activities and patient observations in home health records.
- Followed care plans and instructions from home health nurses and supervisors.
- Helped patients with exercises as prescribed by their physical therapist or physician.
- Delivered companionship and emotional support during home visits to enhance patient well-being.
- Provided emotional support and comfort to patients and their families during difficult times.
- Communicated patient needs clearly with family members and home health agency staff.
Certified Nursing Assistant
River Garden Hebrew Home
Jacksonville, Florida
12.2008 - 01.2011
- Supported River Garden Hebrew Home residents with bathing, dressing, and personal hygiene.
- Helped patients with activities of daily living such as bathing, grooming, and dressing.
- Supported activities of daily living, personal hygiene, meal intake, and ambulation.
- Assisted residents with meal intake during dining services.
- Transported residents safely with lifts and wheelchairs, ensuring comfort and security during mobility. using lifts, wheelchairs, and proper body mechanics.
- Answered call lights quickly and supported resident comfort needs.
- Checked vital signs including blood pressure, pulse rate, and respiration rate.
- Recorded care activities and resident observations in clinical records.
- Maintained accurate patient care records, documenting condition changes and progress for medical staff review.
- Sanitized resident rooms and common areas to uphold cleanliness standards and promote a healthy environment.
Education
Certified Nursing Assistant - CNA
St.Augustine Technical Center
Saint Augustine, FL11-1993
High School Diploma -
Crescent City Jr Sr High
Crescent City, FL06-1993
Skills
- Patient assessment
- Patient intake
- Patient record management
- Clinical documentation
- Staff developing tools
- Schedule coordination
- Staff scheduling
- Scheduling expertise
- Team coordination
- Time management
- Problem solving
- Staff development
- Clear communication
- Clinical documentation
Timeline
Scheduling Supervisor
Brooks Custom Care
05.2012 - Current
Certified Nursing Assistant
Americare Home Health Agency
01.2011 - 05.2012
Certified Nursing Assistant
River Garden Hebrew Home
12.2008 - 01.2011
Certified Nursing Assistant - CNA
St.Augustine Technical Center
High School Diploma -
Crescent City Jr Sr High