Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cedrick Williams

Odessa,TX

Summary

Dynamic professional with a proven track record in enhancing operational efficiency at Avis Budget Group. Excelled in customer service and complex problem-solving, driving team success and exceeding productivity goals. Skilled in cash handling and fostering teamwork, consistently achieving and surpassing company objectives.

Overview

6
6
years of professional experience

Work History

Sales Associate

The Draft Pick
10.2020 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Service Mechanic

J M D Oil Field & Rig Services
04.2021 - 06.2022
  • Negotiated favorable pricing agreements with vendors to reduce costs on parts orders.
  • Contributed to shop revenue growth through upselling additional services when appropriate for the customer''s needs.
  • Performed comprehensive pre-purchase inspections for customers looking to buy used vehicles, helping them make informed decisions about whether or not an investment was worth making.
  • Maintained compliance with company policies and State vehicle requirements in safety and emissions or combustion control standards.

Operation Specialist

Avis Budget Group
06.2018 - 10.2020
  • Provided training and mentorship to junior staff members, contributing to overall team success.
  • Analyzed data trends to identify opportunities for improvement in operational performance metrics.
  • Ensured compliance with industry regulations, minimizing risk exposure for the organization.
  • Improved operational efficiency by streamlining processes and implementing new workflow strategies.

Alignment Technician

Andrews Tire Service
11.2022 - 12.2023
  • Performed test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
  • Exceeded shop productivity goals consistently by completing tasks in a timely manner without sacrificing quality standards.
  • Diagnosed customer vehicle problems and assigned specific model repair kit needed for misalignment.
  • Maintained serviceability of shop machinery through regular calibration and lubrication.

Education

Odessa High School
Odessa, TX
2015

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Problem-Solving
  • Reliable and punctual
  • Goal-Oriented
  • Outgoing Personality
  • Cash Handling
  • Money Handling
  • Verbal/written communication
  • Complex Problem-Solving

Timeline

Alignment Technician

Andrews Tire Service
11.2022 - 12.2023

Service Mechanic

J M D Oil Field & Rig Services
04.2021 - 06.2022

Sales Associate

The Draft Pick
10.2020 - Current

Operation Specialist

Avis Budget Group
06.2018 - 10.2020

Odessa High School

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Cedrick Williams