Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cedrika Pitts

Trotwood

Summary

Dedicated professional with a strong background in customer service and team leadership. Committed to enhancing the customer experience through effective communication and training, while driving team performance and efficiency.

Overview

10
10
years of professional experience

Work History

Cashier

Burlington
Huber Heights
04.2024 - Current
  • Processed customer transactions accurately and efficiently at retail location.
  • Assisted customers with product inquiries and provided excellent service.
  • Handled customer returns and exchanges following store policies.
  • Maintained clean and organized checkout area for improved customer experience.
  • Engaged with customers to promote loyalty programs and store promotions.
  • Answered customer inquiries regarding store policies and procedures.

Team Lead

Mahle
Dayton
08.2018 - Current
  • Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
  • Led team in daily operations and workflow management.
  • Implemented process improvements to enhance efficiency and quality.
  • Trained new team members on machinery and operational procedures.
  • Evaluated team performance and provided constructive feedback regularly.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Team Member

Wendy's
Englewood
08.2016 - 08.2018
  • Provided excellent customer service during busy meal periods.
  • Operated cash registers to process payments from customers.
  • Looked for ways to go above and beyond job requirements.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Maintained cleanliness and organization of dining and food preparation areas.
  • Operated kitchen equipment safely and effectively during shifts.

Education

High School Diploma -

Trotwood Madison High School
Trotwood, OH
05-2016

High School Diploma -

Miami Valley Career Technology Center
Clayton, OH
05-2016

Skills

  • Cash handling
  • Point of sale systems
  • Store policy enforcement
  • Retail operations
  • Inventory management
  • Customer loyalty programs
  • Team leadership
  • Training and development
  • Effective communication
  • Dependability
  • Professionalism and courtesy

Accomplishments

  • Honor roll in high school, outstanding performance at jobs, 5 year service pin

Timeline

Cashier

Burlington
04.2024 - Current

Team Lead

Mahle
08.2018 - Current

Team Member

Wendy's
08.2016 - 08.2018

High School Diploma -

Trotwood Madison High School

High School Diploma -

Miami Valley Career Technology Center
Cedrika Pitts