Ce'Dris Gleese
Vicksburg,MS
Summary
Wireless communication professional with solid track record in implementing and optimizing wireless systems. Known for strong focus on team collaboration and achieving results, ensuring reliable connectivity and seamless operations. Highly adaptable to changing needs and proficient in technical troubleshooting and customer service excellence.
Overview
6
6
years of professional experience
Work History
Wireless Specialist
Premium Retail Services Inc
Vicksburg, MS
03.2025 - Current
- Provided expert guidance on wireless technology solutions to enhance customer satisfaction.
- Assisted customers in selecting appropriate wireless products based on individual needs and preferences.
Quality Assurance Technician
Tyson Foods
Vicksburg, MS
12.2023 - 12.2024
- Contributed to continuous improvement initiatives by actively participating in regular team meetings and sharing insights about potential areas of improvement.
- Collaborated with cross-functional teams to develop comprehensive quality control strategies, ensuring optimal product performance.
Customer Service Representative
Circle K
Vicksburg, MS
10.2021 - 12.2023
- Building relationships with buyers providing information on different products to increase sales and satisfy customers' needs increasing efficiency 100%
- Managed a high-volume influx of customer calls and emails, consistently meeting or exceeding monthly performance targets by efficiently resolving an average of 50 inquiries per day.
Front Desk Receptionist
Holiday Inn
Jackson, MS
01.2020 - 07.2021
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Education
High School Diploma -
Warren Central High School
05.2022
Skills
Customer Services
Cash Handling
Problem-solving
Microsoft Word
Microsoft Outlook
Typing 65 WPM
Auditing
Equipment Inspection
Documentation skills
Line checking
Basic computer support
File Management
Sales Strategies
Decision-Making
Staff Training
Sales
Excellent people skills
Money Handling
Cash Register Operation
Stocking and Receiving
Product Sales
Antenna design
Timeline
Wireless Specialist
Premium Retail Services Inc
03.2025 - Current
Quality Assurance Technician
Tyson Foods
12.2023 - 12.2024
Customer Service Representative
Circle K
10.2021 - 12.2023
Front Desk Receptionist
Holiday Inn
01.2020 - 07.2021
High School Diploma -
Warren Central High School