Forward thinking certified trainer and coach whose objective is to secure a position emphasizing increasing responsibility, personal growth and professional achievement.
Overview
20
20
years of professional experience
Work History
HR L3 Associate Partner
Amazon Fulfillment Center ATL2
11.2020 - Current
Assist HR leadership with data driven training recommendations that improve performance, retention and overall employee experience.
Passion for innovative HR solutions and process improvement; Demonstrated experience driving process improvements specifically in PXT Onboarding L3 Associate Partner Learning & Development.
Understand business priorities and translate them into highest impact of work.
Proactively manage professional and personal development through continuous learning and training.
Administrative Assistant
Lillie's Lil Lamb Childcare Learning Center
09.2019 - 11.2020
Assisted director, worked closely with operations management and all families/visitors by performing a number of tasks that helped ensure facility functioned effectively.
Conducted school tours. Showcased school/classroom offerings.
Managed billing and maintained paperwork. Kept files on each child and proof of meeting government regulations.
Certified T.I.P.S Training Coordinator
T.I.P.S
05.2012 - 09.2019
Conducted liability training and certification workshops for responsible service, sale, and consumption of alcohol to bar owners, managers, bartenders and servers. Top companies include: Courtyard Marriott, Hotel Indigo, Hard Rock Café and Hartsfield-Jackson Atlanta International Airport.
Implemented training through video and printed materials to facilitate discussion of course content.
Prepared promotional plans.
Seminar Leader & Book Strategist
Show Your Success
01.2017 - 11.2018
Assisted the founder & CEO by hosting live events, virtual seminars and conferences designed to teach entrepreneurs to write books that grow their businesses.
Organized & managed collaboration book projects as large as 26 authors per book. Top clients have appeared in major media and magazines including: Good Morning America, CNN, Entrepreneur and many others.
Helped monetize personal brand into a business using social media marketing networks.
Training & Development FOH Manager
55th & Park Restaurant
05.2013 - 01.2016
Recruited, selected, supervised, coached and counseled front of the house staff.
Ensured staff received on-going training and could perform their job effectively.
Motivated employees to reach goals, learn new skills and develop existing ones.
Designed and developed content taught to front of the house employees while assisting owner in developing strategies and implementing plans to improve customer service and front of the house operations.
Bartender & Trainer
T.G.I. Friday's
01.2007 - 05.2012
Selected and certified bar trainer through T.G.I.F certification courses and Great Coach Workshop.
Delivered effortlessly the "In Here, It's Always Friday" feeling to guests and team members.
Free poured signature drinks following standard recipes and company's alcoholic beverage policies while performing working flair.
Responsible for smooth operation of the bar, memorizing all menus, collecting cash and inventory accountability.
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