celene castaneda
Lake Elsinore ,CA
Summary
Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at El Taco Bar. Proven ability to enhance guest experiences through effective upselling techniques and team collaboration, resulting in increased sales and repeat business. Adaptable multitasker committed to maintaining cleanliness and safety standards in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Server
El Taco Bar
07.2025 - Current
- Collaborated with kitchen staff to ensure timely food delivery and accurate order fulfillment.
- Managed cash register operations, accurately processing transactions and handling payments.
- Engaged with customers to build rapport, contributing to positive dining atmosphere and repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Adapted to fast-paced environments while maintaining attention to detail during peak hours.
Sandwich Artist
Subway
07.2023 - 06.2025
- Assisted in maintaining cleanliness and organization of dining areas to enhance guest experience
- Managed cash register operations, accurately processing transactions and handling payments.
- Adapted to fast-paced environments while maintaining attention to detail during
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Education
High School Diploma - Communications
Riverside City College
Riverside, CASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Team collaboration
- Sales techniques
- Performance improvement
- Relationship management
- Food sales and promotion
- Service prioritization
- Safe food handling
- Cleanliness standards
- Order management
- Positive and professional
- Effective customer upselling
- Team player
- Warm and friendly
- Adaptable and flexible
- Multitasking
- High energy and stamina
- Team leadership
- Excellent communication
Additional Information
My name is Celene Castaneda, a young adult who strives for more in life. I love collaborating and communicating with the world around me. Especially inspiring and persuading people. I know I am capable of so much more. I love making others smile and laugh and i have a bright and strong personality.
Timeline
Server
El Taco Bar
07.2025 - Current
Sandwich Artist
Subway
07.2023 - 06.2025
High School Diploma - Communications
Riverside City College