Ambitious Catering Manager with almost 2 years of experience leading efficient and profitable service teams. Successful at meeting client needs while increasing revenue by driving sales. Committed to top-tier customer service and upholding professional, approachable attitude.
Overview
7
7
years of professional experience
Work History
Director of Catering
Ramkota Hotel & Conference Center
09.2021 - Current
Worked with Banquet Manager, Chef and Director of Sales to prepare budget and negotiated favorable prices with both clients and suppliers.
Worked with chefs to plan menus according to client needs and budgets.
Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Responded to initial inquiries, coordinating facility tours.
Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
Coordinated with catering staff to deliver food services for special events and functions.
Secured new clients and accounts by analyzing and catering products to specific needs.
Met with clients to outline desired goals and prepared quotes for overall catering costs.
Helped sell meeting space and hotel rooms.
Made contracts and banquet event orders.
Oversaw conferences, meetings and helped plan clients events including menu preparation for both small and large groups.
Lead Preschool Teacher
Miss Ashlee's Childcare And Preschool
10.2016 - 09.2021
Monitored students' academic, social, and emotional progress and recorded in individual files.
Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
Established positive communication with parents in daily conversation and formal conferences.
Planned educational opportunities based on children's interests.
Utilized books, songs and games to engage students.
Developed weekly lesson plans and activities to engage children and promote learning.
Applied play-based strategies to provide diverse approaches to learning.
Addressed behavioral and learning issues with parents and daycare management.
Promoted sensory development by providing access to different textures.
Maintained organized, fun and interactive classroom to help children feel safe.
Director of Human Resources at Scholar Hotel Group - The Penn Stater Hotel & Conference CenterDirector of Human Resources at Scholar Hotel Group - The Penn Stater Hotel & Conference Center