Celeste hall
Laguna Hills,CA
Summary
Hardworking Senior Sales / Consultant Lifestyle Coordinator recognized for a Pillar of Excellence Quarter Award in 2019, 2020, and 2021 as well as a Regional Community West Pillar of Excellence Award. Maintaining sales goals and demonstrating superior customer service. Excellent problem-solver with talents in communications and positive outlook in life. Adept at meeting daily sales goals and effectively tracking sales activity to effectively manage workload. Offering 40 years of exceptional sales expertise.
Overview
33
33
years of professional experience
Work History
Lifestyle Coordinator/Sales Consultant
San Sebastian Greystar Real Estate Partners LLC,
Laguna Woods, CA
09.2017 - Current
- Works directly with on site management team to develop and administer resident programs and events that contribute to and enhance management objectives in creating and maintaining a community
- Plans, implements, and supervises various onsite activities, programs, and social events for residents
- Responsible for the purchase of decorations, food, or other necessities for each event while remaining in compliance with approved budget
- Creates and maintains weekly calendar of resident activities
- Responsible for distributing through emailing information in flyer form to every resident
- In addition, responsible for helping management and maintenance with vender visits, inclining scheduling, and organizing upcoming property up-keeps.
Sales Consultant
San Sebastian Monogram Residential Trust,
Laguna Woods, CA
02.2017 - 09.2017
- Greet prospects, professionally present the features and benefits of the assigned property, and properly secure lease agreements from qualified persons
- Follow up on prospective residents and market the community to telephone prospects
- Convert phone calls to tours, property tours to leases and internet leads to tours and/or leases
- Shows/tours apartment homes to prospective residents while following the proper procedures and safety guidelines
- Ensure guest cards are complete, entered into the property management software and follow up is completed for prospects
- Timely and accurate processing of all required administrative forms, leases and related information
- Accurately prepare and be thoroughly knowledgeable with all lease-related paperwork, from the application process through move out
- Including processing rental applications, preparing move in information, lease files, renewal letters and leases, as well as, any other residents and leasing related documents
- Regularly answering phones, taking messages, responding to email leads and inquiries, filing and entering work orders in property management software
- Provide quality customer service and timely response to customer requests and complaints
- Maintains and assists with keeping the office, amenity areas, model apartments and community clean and professional appearance
- Develop and maintain first class customer service relationships with prospects and residents.
Front Office Manager
Speech, Language And Learning Center
San Juan Capistrano, CA
01.2007 - 02.2017
- Overall management of the front office of a private school for children in need of speech therapy and with educational challenges
- Responsible for scheduling clients, find, interacting with children and their parents, monitor arrival and her students, and telephones and provide curriculum information to potential clients
- Work in a fast-paced environment with the ability to multitask and work independently
- Plan, organize and execute promotional and vendor events to promote organization goals and objectives.
Trainer/Sales
Curves
Laguna Hills, CA
01.2004 - 01.2006
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Monitored participant workflow and behaviors throughout training process.
- Scheduled and taught in class and online courses to increase learning opportunities.
- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.
Department Manager
Nordstrom
Costa Mesa, CA
01.1983 - 01.1998
- Held a variety of positions over a 15-year career from sales associate to manager
- I manage four departments and was a personal shopper for approximately two years
- In addition to working with individual clients to satisfy their fashion needs I coordinated fashion shows and community events, as well as educational seminars, for local colleges, and church groups, etc
- I achieved “All-Star” status as a result of my superior sales
- I received numerous awards and commendations for my leadership and customer satisfaction
- I constantly worked independently and received constant recognition from management
- Plan, organize and execute promotional and vendor events to promote organization goals and objectives.
Education
Diploma -
Chino High School
Skills
- Customer Service
- Effective Communicator
- Creative Solutions
- Team Leadership
- Time Management
- Organizational Systems
- Vendor Sourcing
- Event Planning
- Community Partnerships
- Community Outreach Coordinator
- Effective Communicator
Timeline
Lifestyle Coordinator/Sales Consultant
San Sebastian Greystar Real Estate Partners LLC,
09.2017 - Current
Sales Consultant
San Sebastian Monogram Residential Trust,
02.2017 - 09.2017
Front Office Manager
Speech, Language And Learning Center
01.2007 - 02.2017
Trainer/Sales
Curves
01.2004 - 01.2006
Department Manager
Nordstrom
01.1983 - 01.1998
Diploma -
Chino High School
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