Celeste Hewlett
Salt Lake City,UT
Summary
Customer-oriented General Manager with 17 years of restaurant/bar experience. Adaptive, thorough, and deadline-oriented. A strong leader with a focus on guest experience while also striving to create a positive and healthy work environment for my staff.
Overview
12
12
years of professional experience
Work History
General Manager
Salt And Olive
04.2022 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed and created budget implementations, employee reviews, training, and schedules.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and POS systems.
General Manager
Lake Effect
03.2017 - 03.2022
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Managed budget implementations, employee reviews, training, and schedules.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Bar Manager
O'Shucks/Ahh Sushi
07.2011 - 07.2016
- Closed out cash register and prepared cashier report at close of business.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Associate of Arts - Journalism
Hawaii Pacific University
Honolulu, HI2009
High School Diploma -
Wasatch High School
Heber, UT2003
Skills
- Loss Prevention
- Staff Supervision
- Distribution Management
- Customer Relationship Management
- Account Management
- Advertising and Marketing
- Operations Oversight
Timeline
General Manager
Salt And Olive
04.2022 - Current
General Manager
Lake Effect
03.2017 - 03.2022
Bar Manager
O'Shucks/Ahh Sushi
07.2011 - 07.2016
Associate of Arts - Journalism
Hawaii Pacific University
High School Diploma -
Wasatch High School
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