Challenged driven to help customers and coworkers solve any problems. Can easily balance patience while maintaining a sense of urgency. Effortlessly upholds a positive attitude and never settles.
Overview
5
5
years of professional experience
Work History
Shift lead/Expo/Corporate take out trainer
Lazy Dog Restaurant & Bar
Allen, Texas
06.2021 - Current
Prepared the line for service including but not limited to disposing of any expired food items, making backups so that the entire team always is prepared for busy shifts and put away inventory
Memorized over 60 unique recipes to ensure servers are always able to give customers A one-of-a-kind experience for different food preferences or food allergies, while able to communicate to kitchen staff the needs for different customers
Chosen by the CEO, Chris Simms, and other corporate leaders to travel out of state to open a new restaurant location and train 16 of the 150 new team members on company culture, core values, proper procedures, and menu knowledge.
Barista
Starbucks
McKinney, Texas
04.2022 - 02.2026
Created a warm welcoming experience while crafting beverages and connecting with customers as well as collected payments and managed transactions and operational support including restocking inventory/ merchandise while always following strict food safety procedures
Able to multitask in fast paced and high volume environments while keeping strong communication and interpersonal skills for team collaboration and customer service
Mastered diverse beverage combinations for exceptional customer service
Server, Expo, Grill Cook, Togo Server, Shift Lead at Cracker Barrell Old Country StoreServer, Expo, Grill Cook, Togo Server, Shift Lead at Cracker Barrell Old Country Store