Celeste Rose
Coolidge,AZ
Summary
I am a dedicated and passionate professional hospitality worker who is willing to take on any task at hand. Offering over three years of experience in the hospitality industry as a Front Desk Receptionist, General Cleaner, and Sandwich Artist, I have valuable experience in guest service, team building, and critical thinking.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Grand Canyon University Hotel
Phoenix, AZ
09.2021 - Current
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Created an informative reference sheet for the Front Desk
- Maintained transaction security by verifying payment cards against identification.
- Resolved guest request with a sense of urgency and care.
General Cleaner
Sanity Savers
Coolidge, AZ
07.2021 - 09.2021
- Organized and used industrial cleaning products following strict safety procedures.
- Used time management and efficient cleaning methods to meet deadlines.
- Handled equipment, chemicals and materials properly and with caution.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Sandwhich Artist
SUBWAY®Restaurants
Coolidge, AZ
01.2019 - 09.2020
- Operated manual and electric appliances to peel, slice and trim food.
- Trained team members to prepare sandwiches and other items according to standards.
- Greeted guests, promoted specials and took orders.
- Organized freezers, refrigerators and storage rooms by receiving, recording and inventorying food and beverage supplies and products.
Education
Bachelor - Hospitality Administration And Management
Grand Canyon University
Phoenix, AZ07.2022
Certificate - Hotel Restaurant Management
Central Arizona College
Coolidge, AZ05.2019
High School Diploma -
Florence High Shcool
Florence, Arizona05.2019
Skills
- Administrative Support
- Multitasking and Prioritization
- Positive Attitude and Energetic
- Reliable and Punctual
Awards
American Hotel and Lodging Association Scholarship Recipient
- Incoming Freshman Scholarship, 2019
- Opening Doors for Opportunity Scholarship, 2020
Certification
- Hotel and Restaurant Management, Central Arizona College, 05/19
- ServSafe, National Restaurant Association, 05/19
Timeline
Front Desk Receptionist
Grand Canyon University Hotel
09.2021 - Current
General Cleaner
Sanity Savers
07.2021 - 09.2021
Sandwhich Artist
SUBWAY®Restaurants
01.2019 - 09.2020
Bachelor - Hospitality Administration And Management
Grand Canyon University
Certificate - Hotel Restaurant Management
Central Arizona College
High School Diploma -
Florence High Shcool
- Hotel and Restaurant Management, Central Arizona College, 05/19
- ServSafe, National Restaurant Association, 05/19
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