Celia De Los Santos
Los Angeles,CA
Summary
Friendly and reliable. Work Ethic offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
7
7
years of professional experience
Work History
Cashier/Customer Service
2nd Chance Soul Food Fish Fry
07.2023 - 11.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Cut and Fillet Fish
Building Maintenance
Amity Foundation
05.2023 - 10.2023
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Restored and repaired worn and damaged building components to support appearance, longevity and security.
- Repaired and replaced faulty wiring, light fixtures and other electrical components to reduce risks.
- Supported safety with well-maintained grounds, parking lots and landscaping.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Lead Cook
CIW
04.2019 - 12.2022
- Supervised line cooks to monitor food safety and order accuracy.
- Delegated jobs within kitchen depending on restaurant traffic and employee skill.
- Taught kitchen staff safety protocols and restaurant standards.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Took over line positions in event of emergency.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Assistant Manager
Grocery Outlet
06.2016 - 08.2018
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
High School Diploma -
Earl F Johnson High
Hanford, Ca05.2000
Skills
- Customer Service
- POS System Operations
- Merchandise Restocking
- Order Taking
- Time Management Skills
- Cash Handling and Management
Timeline
Cashier/Customer Service
2nd Chance Soul Food Fish Fry
07.2023 - 11.2023
Building Maintenance
Amity Foundation
05.2023 - 10.2023
Lead Cook
CIW
04.2019 - 12.2022
Assistant Manager
Grocery Outlet
06.2016 - 08.2018
High School Diploma -
Earl F Johnson High
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