Years of work experience
Celia Fife
Alvin,TX
Summary
Motivated with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable experiences.
Overview
3
3
Work History
Hostess
Whiskey Cake Bar and Restaurant
05.2020 - 05.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Foodrunner
Whiskey Cake Kitchen & Bar
05.2020 - 05.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Server
Whiskey Cake Kitchen & Bar
05.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Education
High School Diploma -
Pearland High School
05.2022
Skills
- Customer service
- Phone etiquette
- Hospitality
- Teamwork and Collaboration
- Cash Handling
- Suggestive Selling
- Food Preparation and Safety
Timeline
Server
Whiskey Cake Kitchen & Bar
05.2022 - Current
Foodrunner
Whiskey Cake Kitchen & Bar
05.2020 - 05.2022
Hostess
Whiskey Cake Bar and Restaurant
05.2020 - 05.2022
High School Diploma -
Pearland High School
References
- Micheal Tamez, tamez_michealj@yahoo.com
- Mauricio Castro-Silva, mauricio.silva@whiskey-cake.com
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