Celia Vasquez
Buford,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Specialized skills in facial treatments, chemical peels, and skin analysis. Excel in communication, time management, and client satisfaction, ensuring optimal service delivery in every interaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Cleaver Medical Group
Gainesville, GA
07.2023 - Current
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Managed incoming and outgoing mail, courier services, faxes and other correspondence.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Verified identity documents for new customers before opening accounts in accordance with company policies.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Reconciled daily financial transactions against cash receipts at the end of each day's business activity.
- Scheduled appointments and maintained and updated appointment calendars.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
Front Desk Receptionist
Sosebee and Britt Orthodontic
Oakwood, GA
06.2022 - 07.2023
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Signed for packages, recorded deliveries and distributed to personnel.
- Received incoming calls and coordinated with staff to fulfill customer requests.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Responded to inquiries and room requests made online, by phone and via email.
- Answered multi-line phone system and managed calls by routing to proper extensions or taking messages.
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
- Scheduled space or equipment for special programs, meetings and conferences.
Warehouse Associate
Carter's Distribution Center
Braselton, GA
10.2019 - 01.2022
- Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Maintained records pertaining to inventory, personnel, orders, supplies or machine maintenance.
Sales Associate
Kohl's
Flowery Branch, GA
10.2017 - 12.2020
- Helped customers find specific products, answered questions and offered product advice.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Engaged customers in friendly, professional dialogue to determine needs.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Used technology resources to assist customers in locating and selecting items.
- Answered incoming telephone calls to provide store, products and services information.
- Trained new team members in cash register operation, stock procedures and customer services.
Education
Esthetician
Lanier Technical College
Oakwood, GA05.2024
Nursing Assistance
Lanier Technical College
Oakwood, GA05.2020
Medical Assisting
North Georgia Nursing Academy
Oakwood, GA01.2020
High School
Johnson High School
Gainesville, GA05.2019
Skills
- Customer service
- Patient care
- Front desk management
- Skincare treatments
- Skin analysis
- Spa retail sales
- Facial treatment customization
Languages
English
Full Professional
Spanish
Native/ Bilingual
Portuguese
Limited
Certification
- Licensed Esthetician
Timeline
Front Desk Receptionist
Cleaver Medical Group
07.2023 - Current
Front Desk Receptionist
Sosebee and Britt Orthodontic
06.2022 - 07.2023
Warehouse Associate
Carter's Distribution Center
10.2019 - 01.2022
Sales Associate
Kohl's
10.2017 - 12.2020
Esthetician
Lanier Technical College
Nursing Assistance
Lanier Technical College
Medical Assisting
North Georgia Nursing Academy
High School
Johnson High School
Similar Profiles
Maranda GrizzleMaranda Grizzle
Billing Specialist at Cleaver Medical GroupBilling Specialist at Cleaver Medical Group
Brooke BarrettBrooke Barrett
Certified Dermatology Technician at Cleaver Medical GroupCertified Dermatology Technician at Cleaver Medical Group
Venicia HughesVenicia Hughes
Biologic Coordinator/Prior Authorization Specialist at Cleaver Medical GroupBiologic Coordinator/Prior Authorization Specialist at Cleaver Medical Group
Cody HarshCody Harsh
Used Car Foreman / Lean Coordinator at Hendrick Mall of Georgia MiniUsed Car Foreman / Lean Coordinator at Hendrick Mall of Georgia Mini
Marigrace CrossettMarigrace Crossett
Student Assistant at Auburn Adaptive AthleticsStudent Assistant at Auburn Adaptive Athletics