Celina Ouheb
Chicago,IL
Summary
Proven to excel in high-pressure environments, I learned a strong multitasking abilities and exceptional customer service skills at HMSHost to enhance guest satisfaction significantly. By greeting guests warmly, efficiently managing waitlists, and ensuring accurate order fulfillment, I contributed to a positive team dynamic and improved service delivery. I am looking for a new experiences in flight industry.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
HMSHost
Chicago, IL
04.2023 - Current
- Demonstrated strong multitasking skills, like calling wheel chair for the people who are in need.
- Handled high-pressure situations gracefully, managing multiple tasks.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Contributed to a positive team atmosphere by supporting servers during peak hours or when understaffed.
- I work as a cashier as well for to go orders, and i make sure the customers get the right order and satisfied with our service.
Education
Bachelor Of Arts - Language Arts Education
UMMTO
Algeria07.2021
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
Languages
Arabic
Native or Bilingual
French
Full Professional
English
Professional Working
Kabyle
Native or Bilingual
Timeline
Restaurant Hostess
HMSHost
04.2023 - Current
Bachelor Of Arts - Language Arts Education
UMMTO