Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level law assistant position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Shift Leader/Manager
Twistee Treat USA
05.2023 - 07.2023
Managing daily operations, ensuring customer satisfaction, and supervising team members
Responsible for opening or closing store, handling cash and deposits, and maintaining inventory levels
Provide training and guidance to new team members, delegated tasks, and ensured that all employees were following company policies and procedures
Responsible for maintaining clean and organized store environment, and resolving customer complaints in timely and professional manner..
Private Tutor
Laurys Pena
09.2022 - 06.2023
Creating lesson plans, providing feedback on assignments, and tracking progress over time
Maintaining a supportive and engaging learning environment helps students build confidence and succeed.
Met with parents to discuss student progress and address concerns.
Supported students with helpful study habits and exam strategies.
Smile Maker
Twistee Treat USA
01.2023 - 05.2023
Creating positive experience for customers.
Greeting customers with smile and provide excellent customer service throughout their visit.
Taking orders and preparing ice cream treats.
Ensuring that store is clean and well-organized.
Hostess/Server
Senor Taco Mexican Grill & Bar
02.2020 - 04.2021
Supported needs of 20- person wait staff who attended to specific needs of countless customers daily for sit-in restaurant with social relevancy and intentionality.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Served food and beverages promptly with focused attention to customer needs.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Education
High School Diploma -
Celebration High School
Kissimmee, FL
05.2023
Some College (No Degree) - Paralegal Studies
Valencia College
Orlando, FL
Skills
Communication skills
Proficient in Word, Excel, and Powerpoint
Purchase Orders
Organizational
Time Management
Expert in Spanish
Conflict Management
Phone Etiquette
Translation
Tutoring
Additional Information
Authorized to work in the US for any employer
Timeline
Shift Leader/Manager
Twistee Treat USA
05.2023 - 07.2023
Smile Maker
Twistee Treat USA
01.2023 - 05.2023
Private Tutor
Laurys Pena
09.2022 - 06.2023
Hostess/Server
Senor Taco Mexican Grill & Bar
02.2020 - 04.2021
High School Diploma -
Celebration High School
Some College (No Degree) - Paralegal Studies
Valencia College
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Smile Maker at Twistee Treat USA, LLCSmile Maker at Twistee Treat USA, LLC