Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Celine Cornwall

Summary

Care-focused Phlebotomist (CPT) committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens. Accomplished at being a patient advocate and seeking an opportunity to provide exceptional care with an excellent and dedicated organization.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Customer Service Specialist

A-Game Herbal Solution
08.2021 - 09.2023
  • Educated by company leadership, herbalists, and healthcare advisors to obtain thorough training and maintain an excellent standard of knowledge regarding the herbal products provided to clients
  • Protected sensitive information regarding health conditions and personal identification to establish trusted relationships with clients and to assist with placing online orders when needed
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns over the phone
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.

Registered Nurse

Johns Hopkins Hospital
06.2022 - 06.2023
  • Cared for and treated cancer patients after potentially curative surgical interventions
  • Collaborated with multi-disciplinary team to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
  • Administered medications via oral, IV, and intramuscular injections and monitored responses.
  • Obtained blood and non-blood lab specimens daily with proper consent, proper aseptic collection, and proper patient identification

Student Services Assistant

AdventHealth University
09.2018 - 04.2021
  • Supported incoming and current student's social, emotional and academic development.
  • Developed and managed "food and basic needs" pantry for all students in need of extra support through community and staff donations
  • Surpassed team goals by partnering with colleagues to implement best practices and improve accuracy, efficiency, and quality service.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.

Education

Bachelor of Science - Nursing

AdventHealth University
Orlando, FL
04.2021

Skills

  • Detail Oriented
  • Effective Written and Verbal Communication
  • Patient Advocacy and Support
  • EMR Systems
  • Specimen Collection
  • HIPAA and OSHA Regulation Adherence

Certification

Certified Phlebotomy Technician (CPT) | National Healthcareer Association | November 2023


Basic Life Support (BLS) | American Heart Association | February 2023

Timeline

Registered Nurse

Johns Hopkins Hospital
06.2022 - 06.2023

Customer Service Specialist

A-Game Herbal Solution
08.2021 - 09.2023

Student Services Assistant

AdventHealth University
09.2018 - 04.2021

Bachelor of Science - Nursing

AdventHealth University

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Celine Cornwall