Celine Vieyra
Los Angeles,CA
Summary
Dynamic and results-driven professional with a diverse skill set dedicated to enhancing business performance. Recognized for adaptability in both independent and collaborative environments, complemented by a strong work ethic that facilitates efficient process navigation and drives key objectives. Resourceful and growth-focused, committed to aligning strategies with organizational goals to maximize value and achieve operational excellence. Passionate about delivering impactful solutions that foster long-term success and drive continuous improvement.
Overview
3
3
years of professional experience
Work History
Cashier
Churrito Loco
South Gate, CA
10.2024 - 06.2025
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Collaborated with team members to enhance store presentation and organization.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Adapted quickly to changing priorities during peak hours, ensuring smooth operations.
- Learned duties for various positions and provided backup at key times.
- Trained new cashiers on system usage and customer service protocols effectively.
- Implemented new procedures to streamline checkout processes and reduce wait times.
- Encouraged customers to make additional purchases by highlighting current deals.
- Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
Childcare Volunteer
WLCAC Family Source Center
Watts, CA
09.2022 - 09.2024
- Managed front desk operations, ensuring smooth check-in and check-out processes for children.
- Answered phone inquiries promptly, directing calls to appropriate personnel as needed.
- Assisted in organizing educational activities for children, fostering a positive learning environment.
- Supported daily routines, ensuring children's safety and well-being during activities.
- Engaged with children through play and interactive sessions, enhancing social skills and cooperation.
- Collaborated with team members to develop creative lesson plans tailored to children's interests.
- Communicated effectively with parents regarding children's progress and daily experiences.
- Managed conflicts among children, facilitating peaceful resolutions and promoting empathy.
- Complied with strict safety and organizational regulations, policies, and procedures.
Waitress Trainee
Mariscos Colima
Los Angeles, CA
12.2021 - 05.2022
- Delivered exceptional customer service in fast-paced dining environment.
- Assisted in menu presentation, effectively communicating daily specials to patrons.
- Maintained cleanliness and organization of dining area, ensuring positive guest experiences.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Supported training initiatives for new staff, promoting teamwork and service excellence.
- Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
- Actively listened customer feedback suggestions implemented improvements response their comments.
- Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
Education
High School Diploma -
Cindy And Bill Simon Technology High School
Los Angeles, CA06.2023
Skills
- Customer service
- Skilled in creating a welcoming environment for guests and customers
- Handling complaints with professionalism
- Written and verbal communication
- Patience and empathy
- Able to de-escalate difficult situations calmly and professionally
- Ensuring customers feel heard, respected, and taken care of
- Work ethic and integrity
- Time management skills
- Team collaboration
- Staff training
- Cash register operation
- Telephone skills
- Organization skills
- Staying organized in a fast-paced environment
- Experience processing payments and handling cash/card transactions
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Cashier
Churrito Loco
10.2024 - 06.2025
Childcare Volunteer
WLCAC Family Source Center
09.2022 - 09.2024
Waitress Trainee
Mariscos Colima
12.2021 - 05.2022
High School Diploma -
Cindy And Bill Simon Technology High School