Summary
Overview
Work History
Education
Skills
Timeline
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Celsie Ruhlen

Lima

Summary

Experienced retail professional with a strong background in customer service, payment processing, and sales. Skilled at clear communication with customers and collaborative teamwork. Motivated to continually expand knowledge and adapt to new processes, contributing to organizational success.

Overview

5
5
years of professional experience

Work History

Online Personal Shopper

Walmart
11.2024 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Cashier

JCPenney
07.2024 - 10.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.

Crew Member

McDonald's
03.2020 - 10.2023
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.

Education

High School Diploma -

Leo Junior/Senior High School
Leo-cedarville, IN
05-2024

Skills

  • Payment Processing
  • Customer Service
  • Drawer balancing
  • Customer Assistance

Timeline

Online Personal Shopper

Walmart
11.2024 - Current

Cashier

JCPenney
07.2024 - 10.2024

Crew Member

McDonald's
03.2020 - 10.2023

High School Diploma -

Leo Junior/Senior High School

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Celsie Ruhlen