Cerise Spivey
Humble,TX
Summary
To motive and facilitate team cohesion through clear and concise communication, analytical problem solving and strategic planning and compliance. In addition, continue to elevate and use precious experience learned while working in the criminal justice system with full understanding of working within the court system to ensure client compliance, maintaining accurate client activity and following all court-ordered conditions. Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
18
18
years of professional experience
Work History
Phlebotomist
LabCorp Laboratories
Humble, TX
04.2017 - Current
- Responsible for blood collection by venipuncture/capillary/difficult draw techniques from patients, collecting urine for drug screens, collecting DNA for paternity testing, testing for alcohol levels by breath/saliva, and paternity collections
- Working at IOP, drug rehabilitation, prisons, and psychiatric facilities.
Juvenile Detention Officer
Harris County Juvenile Probation
Houston, TX
10.2016 - 04.2017
- Responsible for establishing casework plans, supervising/monitoring child’s compliance/setting, maintaining a current field file folder (case inventory/data entries), transporting children while maintaining security/safety, conducting post-court interview/home visits, and maintaining contact with child as per procedures
- Maintain solid relationships with customers by answering questions and concerns with speed and professionalism.
Phlebotomist
Quest Diagnostic
Humble, TX
05.2015 - 10.2016
- Responsible for customer service/data entry/billing/DOT testing, providing health education counseling to clients (explaining origin, symptoms, and consequences of disease), collecting blood/urine specimens, and entering specimen collection in information system.
Correctional Officer III
Texas
Houston, TX
05.2014 - 05.2015
- Responsible for monitoring inmate activities inside cells/activity time, monitoring inmate records, keeping inventory of prison supplies, assigning new inmates to cells/providing them with overview of facility, restraining disorderly inmates, escorting inmates to court/doctors’ appointments, managing emergency response as needed, providing support in control rooms/port entrances, and managing inmate disciplinary action
- Relocation
01.2014 - 05.2014
Phlebotomy Supervisor
Cook County Sheriff Department Of Corrections
Chicago, IL
08.2004 - 12.2013
- Responsible for provident supervisory/basic skills for collection of blood samples in a correctional setting, utilizing venipuncture techniques, disposing of contaminated sharps in accordance with standards/policies/laws, documenting specimens route from collection to laboratory, using arterial collection techniques when drawing blood, collecting fluid/tissues samples, drawing blood from capillaries by dermal puncture, and disposing of blood/biohazard fluids/tissues in accordance with standards/policies/laws.
- Supervised employees at multiple sites and reporting locations to maintain consistent practices across company.
- Reviewed employee performance and developed improvement plans.
- Managed effective schedules to cover all department needs.
- Monitored customer service and supported staff in resolving patient concerns to maximize workflows.
- Managed daily activities and workflow of lab institution to collect, label and analyze samples correctly.
- Developed and implemented training processes to achieve high quality of care for patients.
- Interviewed and hired phlebotomists and office personnel for lab.
Education
BS - Criminal Justice / Law Administration
University of Phoenix
2019
AA - Criminal Justice
University of Phoenix
2016
Skills
- Software Competency
- Strategic Planning
- Managing Operations and Efficiency
- Project Management
- Customer Service
- Performance Monitoring and Evaluation
- Management Training
- MS Office
- Recruiting and Hiring
- Employee Motivation
- Policies and Procedures Implementation
- Verbal and Written Communication
- Workflow Analysis
- Deadline Adherence
Timeline
Phlebotomist
LabCorp Laboratories
04.2017 - Current
Juvenile Detention Officer
Harris County Juvenile Probation
10.2016 - 04.2017
Phlebotomist
Quest Diagnostic
05.2015 - 10.2016
Correctional Officer III
Texas
05.2014 - 05.2015
01.2014 - 05.2014
Phlebotomy Supervisor
Cook County Sheriff Department Of Corrections
08.2004 - 12.2013
BS - Criminal Justice / Law Administration
University of Phoenix
AA - Criminal Justice
University of Phoenix
Similar Profiles
Tejaswi PittaTejaswi Pitta
Senior Clinical Project Coordinator at Labcorp Laboratories India Private LimitedSenior Clinical Project Coordinator at Labcorp Laboratories India Private Limited
Shruti BennyShruti Benny
Access Delivery Associate at Labcorp Laboratories India Private LimitedAccess Delivery Associate at Labcorp Laboratories India Private Limited
Chethan Mathew MathewChethan Mathew Mathew
Assistant Data Manager-Data Management Specialist at Labcorp Laboratories India Private LimitedAssistant Data Manager-Data Management Specialist at Labcorp Laboratories India Private Limited
Brian, Esteban PriceBrian, Esteban Price
Military Police at Texas Military DepartmentMilitary Police at Texas Military Department
Bryan RijkeboerBryan Rijkeboer
Material Handler (Contractor) at Innovative Turnaround ControlsMaterial Handler (Contractor) at Innovative Turnaround Controls