Cesar Cabrales

Lead in the signatureu verification department.Delegated work to to assosiates.Reviewed and verified work to address any errors and ensure accuracy

• Voter complaints in a timely manner and documented all interactions with customers accurately.
• Provided support to voters via mail.
• Performed data entry tasks such as updating customer information in the system.
• Organized files and documents related to voter service activities.
• Ensured compliance with regulations related to customer service processes.
• Provided training to new employees on how to use internal systems for customer service activities.
• Participated in team meetings to discuss strategies for improving voter service operations.
• Assisted management with special projects related to enhancing voter experience.
• Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
• Answered telephones, directed calls and took messages.
• Maintained and updated filing, inventory and database systems, manually or using computer.

• Transported finished goods from production area to loading dock for shipment.
• Updated computerized tracking systems with package details such as weights, destinations, barcodes.
• Identified incorrect or damaged items received from suppliers and reported them accordingly.

• Reviewed incoming returns for accuracy and completeness to ensure compliance with company policies.
• Analyzed customer return requests and processed refunds or exchanges as necessary.
• Processed damaged goods and coordinated with vendors for replacements or repairs.
• Created reports on returned products, tracking trends in returns and analyzing their impact on the business.
• Maintained inventory of all returned items by recording data into a computerized system.
• Coordinated the pickup of large items from customers' homes that require special handling due to size or weight.

• Received incoming shipments, verifying quantity and quality of items against purchase orders.
• Ensured that stock was properly stored in designated areas according to safety regulations.
• Maintained accurate records of all goods received and distributed in the warehouse.
• Operated computers to access information related to shipping activities.
• Performed regular cycle counts to maintain accurate inventory records.
• Maintained a clean work area by sweeping, dusting, mopping.