Cesar Chavez
Crest Hill,IL
Summary
Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Motivated Crew Member with experience in fast-paced environments. Strong background in customer service, teamwork, and problem-solving. Consistently recognized for maintaining high standards of cleanliness and organization. Delivered quality service by offering efficient and friendly support to customers and team members.
Overview
1
1
year of professional experience
2026
2026
years of post-secondary education
Work History
Crew Member
McDonald’s
Joliet, Illinois
10.2024 - Current
- Prepared food items following standardized recipes and safety guidelines.
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness of workstations and dining areas throughout shifts.
- Assisted in service delivery during peak hours to enhance customer experience.
- Stocked supplies and ingredients to support timely food preparation.
- Responded to customer inquiries with friendly and accurate information.
- Followed health and safety protocols to maintain a safe work environment.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Assembled and served meals according to specific guest requirements.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Served food and beverages at take-out counters to provide fast service to waiting guests.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Checked expiration dates on all products before serving them to customers.
- Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Resolved customer complaints in a professional manner.
Education
Joliet West High School
Joliet, IllinoisSkills
- Food preparation
- Cash handling
- Customer service
- Health compliance
- Conflict resolution
- Sales support
- Communication skills
- Team collaboration
- Taking orders
- Menu memorization
- Valid Driver's license
- Workplace safety
- Hospitality service expertise
- Basic math
Languages
Spanish
Native/ Bilingual
Timeline
Crew Member
McDonald’s
10.2024 - Current
Joliet West High School