Cesar Garcia
Chino,CA
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints, and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Boston's Restaurant & Sports Bar
04.2024 - Current
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Package Handler
Fed Ex Ground
08.2022 - 03.2023
- Followed safety regulations to maintain a safe work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Server
Candlelight Pavilion
01.2021 - 03.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
Associate of Science - Business Administration
Chaffey Community College
Rancho Cucamonga, CA05.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Memory retention
- Professional Appearance
- Cash Handling
- Food Running
- Menu Memorization
- Languages: Fluent in Spanish and English
Certification
- San Bernardino Food Handler Certification Card
- California RBS Certification
Timeline
Server
Boston's Restaurant & Sports Bar
04.2024 - Current
Package Handler
Fed Ex Ground
08.2022 - 03.2023
Server
Candlelight Pavilion
01.2021 - 03.2022
Associate of Science - Business Administration
Chaffey Community College
- San Bernardino Food Handler Certification Card
- California RBS Certification
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