Cesar Gonzalez
Bluefields
Summary
Motivated professional with a background in cash handling and customer education. Recognized for strong teamwork and attention to detail, committed to enhancing operational efficiency and customer satisfaction. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
Languages
3
3
years of professional experience
Work History
Cashier
MoneyGram
Los Angeles
10.2025 - Current
- Processed customer transactions efficiently and accurately at MoneyGram.
- Assisted customers with money transfers and payment services inquiries.
- Handled customer complaints calmly and professionally to ensure satisfaction.
- Collaborated with team members to streamline transaction processes.
- Educated customers on various financial services offered by MoneyGram.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
Cashier Trainer
Payless food
Los Angeles
04.2023 - 09.2025
- Trained new cashiers on register operations and customer service techniques.
- Developed comprehensive training materials for cashier procedures and best practices.
- Monitored cashier performance and provided regular constructive feedback.
- Resolved customer inquiries and complaints to maintain high satisfaction levels.
- Performed other duties as assigned by upper management.
- Monitored cashier performance by observing employees' interactions with customers during shifts.
- Demonstrated how to use the point-of-sale system efficiently and accurately.
Education
Some College (No Degree) - Digital Marketing
UdeM
Managua, ManaguaSome College (No Degree) - English-as-a-Second-Language Ed ucation
Maxine Waters Employment Preparation Center
10925 S Central Ave, Los Angeles, CA 90059Skills
- Cash handling
- Point-of-sale operation
- Transaction processing
- Customer education
- Payment reconciliation
- Customer relationship management
- Team collaboration
- Attention to detail
- Problem solving
- Professionalism and courtesy
Languages
Spanish
Professional
English
Professional
Timeline
Cashier
MoneyGram
10.2025 - Current
Cashier Trainer
Payless food
04.2023 - 09.2025
Some College (No Degree) - Digital Marketing
UdeM
Some College (No Degree) - English-as-a-Second-Language Ed ucation
Maxine Waters Employment Preparation Center