Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Cesar Hernandez

Selden

Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Overview

6
6
years of professional experience

Work History

Server

Birdie Bar
01.2025 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Server

Denicola Brothers Concepts
08.2019 - 12.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

Bachelor Of Economics -

SUNY Stony Brook
Stony Brook, NY

Skills

  • Dining Customer Service
  • Sales Techniques
  • Conflict and Complaint Resolution
  • Food and Beverage Pairings
  • Sales Expertise
  • Table Monitoring and Turnover
  • Warm and Friendly
  • Food Sales and Promotion
  • Special Requests and Substitutions
  • Order Accuracy
  • Table Bussing

Languages

Spanish
Native or Bilingual

Timeline

Server

Birdie Bar
01.2025 - Current

Server

Denicola Brothers Concepts
08.2019 - 12.2024

Bachelor Of Economics -

SUNY Stony Brook

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Cesar Hernandez