Alejandro Perez
Denton,TX
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Shift Lead
Freebirds World Burrito
Denton, TX
01.2023 - Current
- Monitored employee performance and provided feedback on areas for improvement.
- Enforced store policies regarding returns, exchanges, refunds, discounts.
- Performed opening and closing procedures such as setting alarm systems, counting money.
- Responded to customer inquiries and complaints in a professional manner.
- Resolved conflicts between customers, employees, and vendors in a timely manner.
- Evaluated employee performance, delivering individualized feedback and praise.
Crew Member
Freebirds World Burrito
Denton, TX
04.2021 - 01.2023
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
Cashier
Shuck Me
Fort Worth, TX
10.2020 - 03.2021
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
- Issued receipts, refunds, credits or change due to customers.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Answered phone calls to assist customers with questions and orders.
Education
Bachelor of Arts - Cybersecurity
University of North Texas
Denton, TX05-2026
High School Diploma -
Plano Senior High School
Plano, TX06-2022
Skills
- Operations Monitoring
- Performance Improvement
- Rules Enforcement
- Regulatory Compliance
- Guest service
- Industry Expertise
Languages
English
Native/ Bilingual
Spanish
Professional
Timeline
Shift Lead
Freebirds World Burrito
01.2023 - Current
Crew Member
Freebirds World Burrito
04.2021 - 01.2023
Cashier
Shuck Me
10.2020 - 03.2021
Bachelor of Arts - Cybersecurity
University of North Texas
High School Diploma -
Plano Senior High School