Summary
Overview
Work History
Education
Skills
Timeline
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Brittany Phillips

Kissimmee,FL

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

9
9
years of professional experience

Work History

Cashier

Publix
Kissimmee, FL
09.2021 - Current
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Performed other duties as assigned by management.

Morning Cook

Give Kids The World Village
Kissimmee, FL
04.2018 - 06.2019
  • Organized and maintained a clean and sanitary work station.
  • Prepared breakfast items such as omelets, pancakes, French toast, bacon, sausage, eggs to order.
  • Checked food temperatures regularly with thermometer to ensure proper cooking temperatures were met.
  • Restocked supplies and ingredients for the day's menu items.
  • Followed recipes and presentation specifications as set by the restaurant.
  • Operated kitchen equipment in accordance with safety regulations.
  • Ensured all food was stored correctly at the end of each shift.
  • Planned menus for special events according to customer requests or budget constraints.
  • Kept track of expiration dates on all food products used in the kitchen.

Shift Leader

Cici Pizza
Kissimmee, FL
05.2015 - 11.2017
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Adhered to all health code regulations while preparing food items for customers.
  • Handled customer inquiries in a timely manner while providing accurate information regarding menu items and promotions.

Education

High School Diploma -

Harmony High School
04-2008

Skills

  • Customer Service
  • Customer Assistance
  • Cash Register Operation
  • POS Systems
  • Drawer balancing
  • Payment Processing
  • Cash Handling
  • Daily Reporting
  • Cleaning and sanitizing
  • Issue Resolution
  • Liquor Law Compliance
  • Ordering and stocking

Timeline

Cashier

Publix
09.2021 - Current

Morning Cook

Give Kids The World Village
04.2018 - 06.2019

Shift Leader

Cici Pizza
05.2015 - 11.2017

High School Diploma -

Harmony High School

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Brittany Phillips