Cescelie McFarland
Port Arthur,TX
Summary
Dynamic professional with a strong background in customer service and team collaboration, honed at Pappadeaux's Seafood Kitchen. Proven ability to enhance guest satisfaction through effective communication and multitasking. Skilled in POS software and adaptable to change, consistently delivering exceptional results in fast-paced environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Pappadeaux's Seafood Kitchen
01.2023 - 04.2024
- Welcomed and seated guests, ensuring prompt service and positive dining experiences.
- Managed waitlists using reservation systems to optimize table turnover and guest satisfaction.
- Assisted in training new hosts on customer service protocols and operational procedures.
- Communicated effectively with kitchen and wait staff to coordinate efficient service delivery.
Dental Technician Assistant
Dental Logic
01.2023 - 04.2024
- Assisted dental technicians in fabricating dental appliances and prosthetics, ensuring precision and quality standards.
- Prepared materials and equipment for procedures, maintaining a clean and organized workspace to enhance efficiency.
- Collaborated with team members to streamline workflows, reducing turnaround times for patient cases.
- Managed inventory of dental supplies, supporting seamless operations through effective stock control practices.
- Collaborated with other healthcare professionals involved in patient care to provide comprehensive dental solutions for each individual case.
Export Manager
Tia Juanitas Fish Camp
01.2022 - 01.2023
- Provided exceptional customer service by accurately processing to-go orders and ensuring timely delivery.
- Maintained cleanliness and organization of the dining area and to-go station for efficient operations.
- Collaborated with kitchen staff to communicate order modifications and dietary restrictions effectively.
- Assisted in training new team members on service standards and operational protocols.
- Managed cash register transactions, ensuring accuracy in handling payments and maintaining financial records.
Education
Nederland High School
Nederland, TX05.2024
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Adaptable to change
- Professional appearance
- POS software
- Telephone reception
Certification
Microsoft certification
Timeline
Host
Pappadeaux's Seafood Kitchen
01.2023 - 04.2024
Dental Technician Assistant
Dental Logic
01.2023 - 04.2024
Export Manager
Tia Juanitas Fish Camp
01.2022 - 01.2023
Nederland High School
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