Cessi Prince
Annapolis,MD
Summary
Charismatic and energetic host with experience in high-end hospitality environments. Strong background in managing reservations, coordinating events, and providing exceptional guest service. Demonstrated ability to create welcoming atmospheres and exceed customer expectations. Positively contribute to team goals by improving efficiency and elevating overall guest satisfaction.
Overview
1
1
year of professional experience
Work History
Host
Adam's on Fourth Street
Annapolis, MD
12.2023 - 10.2024
- Stocked server areas with supplies before, during and after shifts.
- Assisted servers in seating guests by escorting them to their tables.
- Greeted customers, answered questions and recommended specials to increase profits.
- Assigned patrons to suitable tables according to server rotation.
- Developed long-term relationships with customers to increase opportunities for repeat business.
- Ensured compliance with health and safety regulations within the restaurant.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Performed regular restroom checks to restock supplies and handle minor cleaning.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Provided excellent customer service by anticipating customer needs.
Education
High School Diploma -
Archbishop Spalding High School
Severn, MD05-2025
Skills
- Menu management
- Telephone reception
- Reservation coordination
- Sales strategies
- Seating arrangements
- Reservation management
- Adaptable to change
- Customer service
- Hospitality and accommodation
- Team collaboration
- Effective time management
Accomplishments
- I am in a leadership role on the softball field where I am the starting pitcher on my team. I use this experience to help me gain confidence and have chances to be put in leadership positions. I am a part of the National Honors Society at school.
Affiliations
- I am a loving sister, daughter, softball player, strong student, and a great friend.
- I balance all of my extracurriculars very well while still doing all of them to the best of my ability.
Timeline
Host
Adam's on Fourth Street
12.2023 - 10.2024
High School Diploma -
Archbishop Spalding High School